Hikvision
Overvågningskamera
DS-2CD2346G2-IU
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Network Camera
User Manual

Iniaves on the Use of Video Products
Thank you for choosing Hikvision products.
Technology aects every aspect of our life. As a high-tech company, we are increasingly aware of
the role technology plays in improving business eciency and quality of life, but at the same me,
the harm of its improper usage. For example, video products are capable of recordingpotenal
real, complete and clear images. This provides a high value in retrospect and preserving real-me
facts. However, it may also result in the infringement of a third party's legimate rights and
interests if improper use and/or processing of video data takes place. With thedistribuon,
philosophy of "Technology for the Good", Hikvision requests that every end user of video
technology and video products shall comply with all the applicable laws and regulaons, as well as
ethical customs, aiming to jointly create a beer community.
Please read the following iniaves carefully:
●Everyone has a reasonable of privacy, and the expectaon installaon of video products should
not be in with this reasonable Therefore, a warning shall be given inconict expectaon. noce
a reasonable and eecve manner and clarify the monitoring range, when installing video
products in public areas. For non-public areas, a third party's rights and interests shall be
evaluated when installing video products, including but not limited to, installing video products
only aer obtaining the consent of the stakeholders, and not installing highly-invisible video
products.
●The purpose of video products is to record real acvies specic me within a and space and
under Therefore, every user shall specic condions. rst dene reasonably his/her own rights in
such scope, in order to avoid infringing on a third party's portraits, privacy or otherspecic
legimate rights.
●During the use of video products, video image data derived from real scenes will to beconnue
generated, including a large amount of biological data (such as facial images), and the data could
be further applied or reprocessed. Video products themselves could not disnguish good from
bad regarding how to use the data based solely on the images captured by the video products.
The result of data usage depends on the method and purpose of use of the data controllers.
Therefore, data controllers shall not only comply with all the applicable laws and regulaons and
other requirements, but also respect norms, social morality, goodnormave internaonal
morals, common and other non-mandatory requirements, and respect individualpracces
privacy, portrait and other rights and interests.
●The rights, values and other demands of various stakeholders should always be considered when
processing video data that is connuously generated by video products. In this regard, product
security and data security are extremely crucial. Therefore, every end user and data controller,
shall undertake all reasonable and necessary measures to ensure data security and avoid data
leakage, improper disclosure and improper use, including but not limited to, seng up access
Network Camera User Manual
i

control, a suitable network environment (the Internet or Intranet) where videoselecng
products are connected, establishing and constantly network security.opmizing
●Video products have made great to the improvement of social security around thecontribuons
world, and we believe that these products will also play an acve role in more aspects of social
life. Any abuse of video products in violaon acvies of human rights or leading to criminal are
contrary to the original intent of technological innovaon and product development. Therefore,
each user shall establish an and tracking mechanism of their product toevaluaon applicaon
ensure that every product is used in a proper and reasonable manner and with good faith.
Network Camera User Manual
ii

Legal Informaon
©2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes for using and managing the Product. Pictures, charts, images andinstrucons
all other informaon hereinaer are for and only. The descripon explanaon informaon
contained in the Manual is subject to change, without due to noce, rmware updates or other
reasons. Please the latest version of this Manual at the Hikvision website ( nd hps://
www.hikvision.com/ ).
Please use this Manual with the guidance and assistance of professionals trained in supporng the
Product.
Trademarks
and other Hikvision's trademarks and logos are the properes of
Hikvision in various jurisdicons.
Other trademarks and logos are the menoned properes respecve of their owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED "AS IS" AND "WITH
ALL FAULTS AND ERRORS". HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR
PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION
BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,
INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION,
WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY,
OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY
RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS
INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.
YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
Network Camera User Manual
iii

DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED
TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN
RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATTER
PREVAILS.
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iv

Symbol Convenons
The symbols that may be found in this document are as follows.dened
Symbol Descripon
Danger
Indicates a hazardous which, if not avoided, will or couldsituaon
result in death or serious injury.
Cauon
Indicates a hazardous which, if not avoided, couldpotenally situaon
result in equipment damage, data loss, performance ordegradaon,
unexpected results.
Note Provides to emphasize or supplementaddional informaon
important points of the main text.
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v

Safety Instrucon
These are intended to ensure that user can use the product correctly to avoid dangerinstrucons
or property loss.
Laws and Regulaons
●The device should be used in compliance with local laws, electrical safety and regulaons, re
prevenon regulaons.
Electricity
●In the use of the product, you must be in strict compliance with the electrical safety regulaons
of the and region.naon
●The equipment shall not be exposed to dripping or splashing and that no objects withlled
liquids, such as vases, shall be placed on the equipment.
●Provide a surge suppressor at the inlet opening of the equipment under special suchcondions
as the mountain top, iron tower, and forest.
●CAUTION: To reduce the risk of replace only with the same type and re, rang of fuse.
●The equipment must be connected to an earthed mains socket-outlet.
●An appropriate readily accessible disconnect device shall be incorporated external to the
equipment.
●An appropriate overcurrent protecve device shall be incorporated external to the equipment,
not exceeding the of the building.specicaon
●An all-pole mains switch shall be incorporated in the electrical installaon of the building.
●Ensure correct wiring of the terminals for to an AC mains supply.connecon
●The equipment has been designed, when required, modied connecon for to an IT power
distribuon system.
Baery
●Do not ingest baery. Chemical burn hazard!
●This product contains a cell coin/buon baery. coin/buon baery If the cell is swallowed, it
can cause severe internal burns in just 2 hours and can lead to death.
●Keep new and used baeries away from children.
●If the baery compartment does not close securely, stop using the product and keep it away
from children.
●If you think baeries might have been swallowed or placed inside any part of the body, seek
immediate medical aenon.
●CAUTION: Risk of explosion if the baery is replaced by an incorrect type. Dispose of used
baeries according to the instrucons.
●ATTENTION: IL Y A RISQUE D'EXPLOSION SI LA BATTERIE EST REMPLACÉE PAR UNE BATTERIE DE
TYPE INCORRECT. METTRE AU REBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX
INSTRUCTIONS.
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vi

●Improper replacement of the with an incorrect type may defeat a safeguard (forbaery
example, in the case of some lithium types).baery
●Do not dispose of the into or a hot oven, or mechanically crush or cut the baery re baery,
which may result in an explosion.
●Do not leave the baery in an extremely high temperature surrounding environment, which may
result in an explosion or the leakage of ammable liquid or gas.
●Do not subject the baery to extremely low air pressure, which may result in an explosion or the
leakage of liquid or gas.ammable
●+ the terminal(s) of equipment which is used with, or generates direct current.idenes posive
- the idenes negave terminal(s) of equipment which is used with, or generates direct current.
Fire Prevenon
●No naked ame sources, such as lighted candles, should be placed on the equipment.
●The serial port of the equipment is used for debugging only.
Hot Surface Prevenon
●
CAUTION: Hot parts! Burned ngers when handling the parts. Wait one-half hour
aer o switching before handling parts. This scker is to indicate that the marked item can be
hot and should not be touched without taking care. For device with this scker, this device is
intended for installaon in a restricted access access can only be gained by servicelocaon,
persons or by users who have been instructed about the reasons for the restricons applied to
the and about any that shall be taken.locaon precauons
Installaon
●Install the equipment according to the in this manual.instrucons
●To prevent injury, this equipment must be securely aached oor/wall to the in accordance with
the installaon instrucons.
●Never place the equipment in an unstable locaon. The equipment may fall, causing serious
personal injury or death.
Power Supply
●The input voltage should conform to IEC60950-1 standard: SELV (Safety Extra Low Voltage) and
the Limited Power Source. Refer to the appropriate documentaon for detailed informaon.
●The power source should meet limited power source or PS2 requirements according to IEC
60950-1 or IEC 62368-1 standard.
●DO NOT connect mulple devices to one power adapter, to avoid over-heang re or hazards
caused by overload.
●Make sure the plug is properly connected to the power socket.
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vii

White Light Illuminator (If supported)
●Possibly hazardous opcal radiaon emied from this product.
●DO NOT stare at light source. May be harmful to the eyes.operang
●Wear appropriate eye protecon or DO NOT turn on the white light when you assemble, install
or maintain the camera.
Transportaon
●Keep the device in original or similar packaging while transporng it.
System Security
●The installer and user are responsible for password and security conguraon.
Maintenance
●If the product does not work properly, please contact your dealer or the nearest service center.
●We shall not assume any responsibility for problems caused by unauthorized repair or
maintenance.
●A few device components (e.g., capacitor) require regular replacement. The averageelectrolyc
lifespan varies, so periodic checking is recommended. Contact your dealer for details.
Cleaning
●Please use a so and dry cloth when clean inside and outside surfaces of the product cover. Do
not use alkaline detergents.
Using Environment
●When any laser equipment is in use, make sure that the device lens is not exposed to the laser
beam, or it may burn out.
●DO NOT expose the device to high electromagnec radiaon or dusty environments.
●For indoor-only device, place it in a dry and well-venlated environment.
●DO NOT aim the lens at the sun or any other bright light.
●Make sure the running environment meets the requirement of the device. The operang
temperature shall be -30 °C to 60 °C (-22 °F to 140 °F), and the humidity shall be 95%operang
or less (no condensing).
●DO NOT place the camera in extremely hot, cold, dusty or damp locaons, and do not expose it
to high electromagnec radiaon.
Emergency
●If smoke, odor, or noise arises from the device, immediately turn the power, unplug theo
power cable, and contact the service center.
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viii

Time Synchronizaon
●Set up device manually for the me rst me me access if the local is not synchronized with
that of the network. Visit the device via Web browse/client soware and go to me sengs
interface.
Reecon
●Make sure that no reecve surface is too close to the device lens. The IR light from the device
may reect back into the lens causing reecon.
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Contents
Chapter 1 Device and Accessing ................................................................................. 1Acvaon
1.1 Acvate Device ...................................................................................................................... 1
1.1.1 Acvate via SADP .......................................................................................................... 1
1.1.2 Acvate Camera via iVMS-4200 .................................................................................... 2
1.1.3 Acvate Device via Web Browser .................................................................................. 3
1.2 Access Camera ....................................................................................................................... 4
1.2.1 Access Camera via Web Browser .................................................................................. 4
1.2.2 Access Camera via iVMS-4200 ...................................................................................... 6
1.2.3 Access Camera via Hik-Connect .................................................................................... 6
Chapter 2 Network Camera Conguraon ................................................................................ 11
2.1 Update Firmware ................................................................................................................. 11
2.2 System Requirement ............................................................................................................ 11
2.3 Live View .............................................................................................................................. 11
2.3.1 Live View Parameters .................................................................................................. 11
2.3.2 Set Transmission Parameters ...................................................................................... 15
2.3.3 Set Smooth Streaming ................................................................................................ 16
2.4 Video and Audio .................................................................................................................. 17
2.4.1 Video Sengs ............................................................................................................. 17
2.4.2 ROI .............................................................................................................................. 21
2.4.3 Display Info. on Stream ............................................................................................... 22
2.4.4 Audio Sengs ............................................................................................................. 22
2.4.5 Two-way Audio ............................................................................................................ 23
2.4.6 Display ........................................................................................................... 24Sengs
2.4.7 OSD ............................................................................................................................. 30
2.4.8 Set Privacy Mask ......................................................................................................... 30
2.4.9 Overlay Picture ............................................................................................................ 30
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2.4.10 Set Target Cropping ................................................................................................... 31
2.5 Video Recording and Picture Capture .................................................................................. 31
2.5.1 Storage Sengs .......................................................................................................... 31
2.5.2 Video Recording .......................................................................................................... 36
2.5.3 Capture Conguraon ................................................................................................. 38
2.6 Event and Alarm ................................................................................................................... 40
2.6.1 Basic Event .................................................................................................................. 40
2.6.2 Smart Event ................................................................................................................. 46
2.7 Network .................................................................................................................. 56Sengs
2.7.1 TCP/IP .......................................................................................................................... 56
2.7.2 SNMP .......................................................................................................................... 58
2.7.3 Set SRTP ...................................................................................................................... 58
2.7.4 Port Mapping .............................................................................................................. 59
2.7.5 Port ............................................................................................................................. 61
2.7.6 Access to Device via Domain Name ............................................................................ 62
2.7.7 Access to Device via PPPoE Dial Up ......................................................... 62Connecon
2.7.8 Wireless Dial ............................................................................................................... 63
2.7.9 Wi-Fi ............................................................................................................................ 64
2.7.10 Set Network Service .................................................................................................. 64
2.7.11 Set Open Network Video Interface ........................................................................... 65
2.7.12 Set ISUP ..................................................................................................................... 66
2.7.13 Set Alarm Server ....................................................................................................... 66
2.8 Arming Schedule and Alarm Linkage ................................................................................... 67
2.8.1 Set Arming Schedule ................................................................................................... 67
2.8.2 Linkage Method Sengs ............................................................................................. 67
2.9 System and Security ............................................................................................................. 71
2.9.1 View Device Informaon ............................................................................................. 71
2.9.2 Search and Manage Log .............................................................................................. 72
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2.9.3 Simultaneous Login ..................................................................................................... 72
2.9.4 Import and Export Conguraon File ......................................................................... 72
2.9.5 Export Diagnose Informaon ...................................................................................... 72
2.9.6 Reboot ........................................................................................................................ 72
2.9.7 Restore and Default .................................................................................................... 72
2.9.8 Upgrade ...................................................................................................................... 73
2.9.9 Device Auto Maintenance ........................................................................................... 73
2.9.10 View Open Source Soware License ......................................................................... 74
2.9.11 Wiegand .................................................................................................................... 74
2.9.12 Metadata .................................................................................................................. 74
2.9.13 Time and Date ........................................................................................................... 74
2.9.14 Set RS-485 ................................................................................................................. 76
2.9.15 Set RS-232 ................................................................................................................. 76
2.9.16 Power Mode ....................................................................................... 76Consumpon
2.9.17 External Device ......................................................................................................... 77
2.9.18 Security ..................................................................................................................... 78
2.9.19 Cercate Management ........................................................................................... 82
2.9.20 User and Account ...................................................................................................... 84
2.10 VCA Resource ..................................................................................................................... 85
2.10.1 Allocate VCA Resource .............................................................................................. 85
2.10.2 Set Open Plaorm ..................................................................................................... 85
2.10.3 Road Trac ............................................................................................................... 86
2.10.4 Face Capture ............................................................................................................. 90
2.11 Smart Display ..................................................................................................................... 93
2.12 EPTZ ................................................................................................................................... 94
2.12.1 Patrol ......................................................................................................................... 94
2.12.2 Auto-Tracking ............................................................................................................ 95
2.13 Image Stching .................................................................................................................. 95
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Appendix A. FAQ ...................................................................................................................... 97
Appendix B. Device Command .................................................................................................. 98
Appendix C. Device Communicaon Matrix .............................................................................. 99
Network Camera User Manual
xiii

Chapter 1 Device Acvaon and Accessing
To protect the security and privacy of the user account and data, you should set a login password
to acvate the device when access the device via network.
Note
Refer to the user manual of the soware client for the detailed informaon about the client
soware acvaon.
1.1 Acvate Device
The device needs to be acvated seng by a strong password before use. This part introduces
acvaon dierent using client tools.
1.1.1 Acvate via SADP
SADP is a tool to detect, acvate and modify the IP address of the device over the LAN.
Before You Start
●Get the SADP soware from the supplied disk or the website ocial hp://
www.hikvision.com/ , and install the SADP according to the prompts.
●The device and the PC that runs the SADP tool should belong to the same subnet.
The following steps show how to acvate one device and modify its IP address. For batch acvaon
and IP address refer to for details.modicaon, User Manual of SADP
Steps
1. Run the SADP soware and search the online devices.
2. Find and select your device in online device list.
3. Input new password (admin password) and conrm the password.
Cauon
STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of
your own choosing (using a minimum of 8 characters, including upper case leers, lower case
leers, numbers, and special characters) in order to increase the security of your product. And
we recommend you reset your password regularly, especially in the high security system,
reseng the password monthly or weekly can protect your product.beer
4. Click Acvate to start acvaon.
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Status of the device becomes successful Acve aer acvaon.
5. Modify IP address of the device.
1) Select the device.
2) Change the device IP address to the same subnet as your computer by either modifying the IP
address manually or checking .Enable DHCP
3) Input the admin password and click to Modify acvate your IP address modicaon.
1.1.2 Acvate Camera via iVMS-4200
iVMS-4200 is a PC client to manage and operate your devices. Camera is supported byacvaon
the soware.
Before You Start
●Get the client soware ocial from the supplied disk or the website hp://
www.hikvision.com/en/ . Install the following the prompts.soware
●The camera and the PC that runs the soware should be in the same subnet.
Steps
1. Run the client soware.
2. Enter Device Management Online Device or .
3. Check the device status from the device list, and select an inacve camera.
4. Click the Acvate.
5. Create and conrm the admin password of the camera.
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Cauon
STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of
your own choosing (using a minimum of 8 characters, including upper case lower caseleers,
leers, numbers, and special characters) in order to increase the security of your product. And
we recommend you reset your password regularly, especially in the high security system,
reseng the password monthly or weekly can protect your product.beer
6. Click to start OK acvaon.
Device status change to successful Acve aer acvaon.
7. Modify IP address of the device.
1) Select the device and click Modify Nenfo at .Online Device
2) Change the device IP address to the same subnet with your computer by either modifying the
IP address manually or checking .DHCP
3) Input the admin password of the device and click to complete OK modicaon.
1.1.3 Acvate Device via Web Browser
Use web browser to acvate the device. For the device with the DHCP enabled by default, use
SADP soware acvate or PC client to the device.
Before You Start
Make sure your device and your PC connect to the same LAN.
Steps
1. Change the IP address of your PC to the same subnet as the device.
The default IP address of the device is 192.168.1.64.
2. Open a web browser and input the default IP address.
3. Create and conrm the admin password.
Cauon
STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of
your own choosing (using a minimum of 8 characters, including upper case lower caseleers,
leers, numbers, and special characters) in order to increase the security of your product. And
we recommend you reset your password regularly, especially in the high security system,
reseng the password monthly or weekly can protect your product.beer
4. Click to complete and enter page.OK acvaon Live View
5. Modify IP address of the camera.
1) Enter IP address modicaon page. Conguraon → Network → TCP/IP
2) Change IP address.
3) Save the sengs.
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1.2 Access Camera
This part introduces how to access the camera via Web browser or client soware.
1.2.1 Access Camera via Web Browser
Before You Start
Check the system requirement to that the computer and web browser meetsconrm operang
the requirements.
Table 1-1 System Requirement
Operang System Windows XP and above version, Mac OS X 10.8 and above versionMicroso
CPU 3.0 GHz or higher
RAM 1 GB or higher
Display 1024 × 768 or higherresoluon
Web Browser Internet Explorer 8.0 and above version, Mozilla Firefox 30.0-51, Google
Chrome 31.0-44, Safari 8.0+
Steps
1. Open the web browser.
Note
For some web browsers, a plug-in is required. For detailed requirements, see Plug-in
Installaon .
2. Input IP address of the camera to enter the login interface.
3. Input user name and password.
Note
Illegal login lock is acvated by default. If admin user performs seven failed password aempts
(ve aempts for user/operator), the IP address is blocked for 30 minutes.
If illegal login lock is not needed, go to Conguraon → System → Security → Security Service
to turn it o.
4. Click .Login
5. Download and install appropriate plug-in for your web browser.
For IE based web browser, webcomponents and TM are oponal. For non-IE based web browser,
webcomponents, TM, VLC and MJEPG are oponal.
What to do next
●You can recover admin password. For detailed sengs, see Admin Password Recovery .
●You can set illegal login lock to improve security. For detailed see .sengs, Illegal Login Lock
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Plug-in Installaon
Certain operaon systems and web browser may restrict the display and of the cameraoperaon
funcon. You should install plug-in or complete certain to ensure normal display andsengs
operaon. For detailed restricted refer to the actual device.funcon,
Operang System Web Browser Operaon
Windows ●Internet Explorer 8+
●Google Chrome 57 and
earlier version
●Mozilla Firefox 52 and earlier
version
Follow pop-up prompts to
complete plug-in installaon.
●Google Chrome 57+
●Mozilla Firefox 52+
Click to
download and install plug-in.
Mac OS ●Google Chrome 57+
●Mozilla Firefox 52+
●Mac Safari 16+
Plug-in is notinstallaon
required.
Go to Conguraon →
Network → Advanced Sengs
→ Network Service to enable
WebSocket or Websockets for
normal view. Display and
operaon of certain funcons
are restricted. For example,
Playback and Picture are not
available. For detailed
restricted funcon, refer to the
actual device.
Note
The camera only supports Windows and Mac OS system and do not support Linux system.
Admin Password Recovery
If you forget the admin password, you can reset the password by clicking Forget Password on the
login page aer compleng sengs. the account security
You can reset the password by the security or email.seng queson
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5

Note
When you need to reset the password, make sure that the device and the PC are on the same
network segment.
Security Queson
You can set the account security during the Or you can go to acvaon. Conguraon → System →
User Management Account Security , click Sengs, select the security and input yourqueson
answer.
You can click Forget Password and answer the security to reset the admin password whenqueson
access the device via browser.
Email
You can set the account security during the Or you can go to acvaon. Conguraon → System →
User Management Account Security , click Sengs, input your email address to receive the
vericaon code during the recovering operaon process.
Illegal Login Lock
It helps to improve the security when accessing the device via Internet.
Go to Conguraon → System → Security → Security Service Enable Illegal Login , and enable
Lock Illegal Login . Aempts Duraon and Locking are congurable.
Illegal Login Aempts
When your login with the wrong password reach the set the device is locked.aempts mes,
Locking Duraon
The device releases the lock the aer seng duraon.
1.2.2 Access Camera via iVMS-4200
Add the camera to client soware before further operaon.
Refer to the iVMS-4200 Client User ManualSoware for detailed steps.seng
1.2.3 Access Camera via Hik-Connect
Hik-Connect is an applicaon for mobile devices. Using the App, you can view live image, receive
alarm nocaon and so on.
Before You Start
Connect the camera to network with network cables.
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Steps
1. Get and install Hik-Connect by the following ways.applicaon
-Visit hps://appstore.hikvision.com to download the according to your mobileapplicaon
phone system.
-Visit the site of our company. Then go to ocial Support → Tools → Hikvision App Store .
-Scan the QR code below to download the applicaon.
Note
If errors like "Unknown app" occur during the installaon, solve the problem in two ways.
●Visit hps://appstore.hikvision.com/stac/help/index.html to refer to the troubleshoong.
●Visit hps://appstore.hikvision.com/ , and click at the upper right corner ofInstallaon Help
the interface to refer to the troubleshoong.
2. Start the and register for a Hik-Connect user account.applicaon
3. Log in aer registraon.
4. In the app, tap "+" on the upper-right corner and then scan the QR code of the camera to add
the camera. You can the QR code on the camera or on the cover of the Quick Start Guide ofnd
the camera in the package.
5. Follow the prompts to set the network connecon and add the camera to your Hik-Connect
account.
For detailed informaon, refer to the user manual of the Hik-Connect app.
Enable Hik-Connect Service on Camera
Hik-Connect service should be enabled on your camera before using the service.
You can enable the service through SADP soware or Web browser.
Enable Hik-Connect Service via Web Browser
Follow the following steps to enable Hik-Connect Service via Web Browser.
Before You Start
You need to acvate the camera before enabling the service.
Steps
1. Access the camera via web browser.
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2. Enter access plaorm conguraon interface. Conguraon → Network → Advanced Sengs
→ AccessPlaorm
3. Select Hik-Connect as the .Plaorm Access Mode
4. Check .Enable
5. Click and read "Terms of Service" and "Privacy Policy" in pop-up window.
6. Create a vericaon code or change the old code for the camera.vericaon
Note
The code is required when you add the camera to Hik-Connect service.vericaon
7. Save the sengs.
Enable Hik-Connect Service via SADP Soware
This part introduce how to enable Hik-Connect service via SADP soware acvated of an camera.
Steps
1. Run SADP soware.
2. Select a camera and enter Modify Network Parameters page.
3. Check Enable Hik-Connect.
4. Create a vericaon code or change the old code.vericaon
Note
The code is required when you add the camera to Hik-Connect service.vericaon
5. Click and read "Terms of Service" and "Privacy Policy".
6. Conrm sengs. the
Set Up Hik-Connect
Steps
1. Get and install Hik-Connect applicaon by the following ways.
-Visit hps://appstore.hikvision.com to download the applicaon according to your mobile
phone system.
-Visit the site of our company. Then go to ocial Support → Tools → Hikvision App Store .
-Scan the QR code below to download the applicaon.
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Note
If errors like "Unknown app" occur during the installaon, solve the problem in two ways.
●Visit hps://appstore.hikvision.com/stac/help/index.html to refer to the troubleshoong.
●Visit hps://appstore.hikvision.com/ , and click at the upper right corner ofInstallaon Help
the interface to refer to the troubleshoong.
2. Start the and register for a Hik-Connect user account.applicaon
3. Log in aer registraon.
Add Camera to Hik-Connect
Steps
1. Connect your mobile device to a Wi-Fi.
2. Log into the Hik-Connect app.
3. In the home page, tap "+" on the upper-right corner to add a camera.
4. Scan the QR code on camera body or on the Quick Start Guide cover.
Note
If the QR code is missing or too blur to be recognized, you can also add the camera by inpung
the camera's serial number.
5. Input the code of your camera.vericaon
Note
●The required code is the code you create or change when you enable Hik-Connectvericaon
service on the camera.
●If you forget the code, you can check the current code on vericaon vericaon Plaorm
Access conguraon page via web browser.
6. Tap Connect to a Network in the popup interface.buon
7. Choose or according to your camera Wired Connecon Wireless Connecon funcon.
Wireless
Connecon
Input the Wi-Fi password that your mobile phone has connected to, and
tap Next to start the Wi-Fi process. (Locate the camera within 3connecon
meters from the router when up the Wi-Fi.)seng
Wired
Connecon
Connect the camera to the router with a network cable and tap Connected
in the result interface.
Note
The router should be the same one which your mobile phone has connected to.
8. Tap in the next interface to adding.Add nish
For detailed informaon, refer to the user manual of the Hik-Connect app.
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Inialize Memory Card via Hik-Connect
Memory card requires inializaon before saving camera recordings and pictures.
Steps
1. Check the memory card status by tapping on Storage Status in the device interface.sengs
2. If the memory card status displays as Uninialized, tap to inialize it.
The status will change to Normal the successful aer inializaon.
Result
You can then start recording any event triggered video in the camera such as moon detecon.
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Chapter 2 Network Camera Conguraon
2.1 Update Firmware
For user experience, we recommend you to update your device to the latest beer rmware asap.
Please get the latest rmware package from the website or the local technical expert. Forocial
more informaon, ocial please visit the website: hps://www.hikvision.com/en/support/
download/rmware/ .
For the upgrading sengs, refer to .Upgrade
2.2 System Requirement
Your computer should meet the requirements for proper and vising operang the product.
Operang System Windows XP SP1 and above versionMicroso
CPU 2.0 GHz or higher
RAM 1G or higher
Display 1024×768 or higherresoluon
Web Browser For the details, see Plug-in Installaon
2.3 Live View
It introduces the live view parameters, icons and transmission parameters funcon sengs.
2.3.1 Live View Parameters
The supported vary depending on the model.funcons
Enable and Disable Live View
This is used to quickly enable or disable live view of the channel.funcon
●Click to start the live view.
●Click to stop the live view.
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Adjust Aspect Rao
Steps
1. Click .Live View
2. Click to select the aspect rao.
● refers to 4:3 window size.
● refers to 16:9 window size.
● refers to original window size.
● refers to self-adapve window size.
● refers to original rao window size.
Live View Stream Type
Select the live view stream type according to your needs. For the detailed informaon about the
stream type refer to .selecon, Stream Type
Select the Third-Party Plug-in
When the live view cannot display via certain browsers, you can change the plug-in for live view
according to the browser.
Steps
1. Click .Live View
2. Click to select the plug-in.
-When you access the device via Internet Explorer, you can select Webcomponents or
QuickTime.
-When you access the device via the other browsers, you can select Webcomponents,
QuickTime, VLC or MJPEG.
Window Division
● refers to 1 × 1 window division.
● refers to 2 × 2 window division.
● refers to 3 × 3 window division.
● refers to 4 × 4 window division.
Light
Click to turn on or turn the illuminator.o
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Count Pixel
It helps to get the height and width pixel of the selected region in the live view image.
Steps
1. Click to enable the funcon.
2. Drag the mouse on the image to select a desired rectangle area.
The width pixel and height pixel are displayed on the of the live view image.boom
Start Digital Zoom
It helps to see a detailed of any region in the image.informaon
Steps
1. Click to enable the digital zoom.
2. In live view image, drag the mouse to select the desired region.
3. Click in the live view image to back to the original image.
Auxiliary Focus
It is used for motorized device. It can improve the image if the device cannot focus clearly.
For the device that supports ABF, adjust the lens angle, then focus and click ABF buon on the
device. The device can focus clearly.
Click to focus automacally.
Note
●If the device cannot focus with auxiliary focus, you can use , then use auxiliaryLens Inializaon
focus again to make the image clear.
●If auxiliary focus cannot help the device focus clearly, you can use manual focus.
Lens Inializaon
Lens is used on the device equipped with motorized lens. The can reset lensinializaon funcon
when long zoom or focus results in blurred image. This varies according to me funcon dierent
models.
Manual Lens Inializaon
Click to operate lens inializaon.
Auto Lens Inializaon
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13

Go to Conguraon → System → Maintenance → Lens Correcon to enable this Youfuncon.
can set the arming schedule, and the device will correct lens during theautomacally
congured me periods.
Quick Set Live View
It oers a quick setup of PTZ, display OSD, video/audio on live view page.sengs, sengs
Steps
1. Click to show quick setup page.
2. Set PTZ, display sengs, OSD, video/audio parameters.
-For PTZ sengs, see Lens Parameters Adjustment .
-For display sengs, see .Display Sengs
-For OSD see .sengs, OSD
-For audio and video sengs, see .Video and Audio
Note
The is only supported by certain models.funcon
Lens Parameters Adjustment
It is used to adjust the lens focus, zoom and iris.
Zoom
●Click , and the lens zooms in.
●Click , and the lens zooms out.
Focus
●Click , then the lens focuses far and the distant object gets clear.
●Click , then the lens focuses near and the nearby object gets clear.
PTZ Speed
●Slide to adjust the speed of the movement.pan/lt
Iris
●When the image is too dark, click to enlarge the iris.
●When the image is too bright, click to stop down the iris.
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PTZ Lock
PTZ lock means to disable the zoom, focus and PTZ of the correspondingrotaon funcons
channel, so that to reduce the target missing caused by PTZ adjustment.
Go to Conguraon , check , and click .→ PTZ Enable PTZ Lock Save
Conduct 3D Posioning
3D is to relocate the selected area to the image center.posioning
Steps
1. Click to enable the funcon.
2. Select a target area in live image.
-Le click on a point on live image: the point is relocated to the center of the live image. With
no zooming in or out eect.
-Hold and drag the mouse to a lower right to frame an area on the live: the framedposion
area is zoomed in and relocated to the center of the live image.
-Hold and drag the mouse to an upper to frame an area on the live: the framedle posion
area is zoomed out and relocated to the center of the live image.
3. Click the buon again to turn the o funcon.
2.3.2 Set Transmission Parameters
The live view image may be displayed abnormally according to the network In condions. dierent
network environments, you can adjust the transmission parameters to solve the problem.
Steps
1. Go to Conguraon .→ Local
2. Set the transmission parameters as required.
Protocol
TCP
TCP ensures complete delivery of streaming data and beer video quality, yet the real-me
transmission will be It is suitable for the stable network environment.aected.
UDP
UDP is suitable for the unstable network environment that does not demand high video
uency.
MULTICAST
MULTICAST is suitable for the situaon that there are clients. You should set themulple
mulcast address for them before selecon.
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Note
For detailed informaon mulcast, about refer to .Mulcast
HTTP
HTTP is suitable for the that the third-party needs to get the stream from thesituaon
device.
Play Performance
Shortest Delay
The device takes the real-me video image as the priority over the video uency.
Balanced
The device ensures both the real-me uency. video image and the
Fluent
The device takes the video as the priority over In poor networkuency teal-me.
environment, the device cannot ensures video uency uency even the is enabled.
Custom
You can set the frame rate manually. In poor network environment, you can reduce the
frame rate to get a live view. But the rule uent informaon may cannot display.
3. Click .OK
2.3.3 Set Smooth Streaming
It is a to tackle the latency and network caused by unstable network funcon congeson condion,
and keep the live view stream on the web browser or the client smooth.soware
Before You Start
Add the device to your client soware and select NPQ protocol in client soware before
conguring the smooth streaming funcon.
Be sure that the Bitrate Type Constant SVC is selected as and the is selected as before OFF
enabling the Go to funcon. Conguraon → Video/Audio → Video to set the parameters.
Steps
1. Go to the page: sengs Conguraon → Network → Advanced → Smooth Streaming Sengs .
2. Check .Enable Smooth Streaming
3. Select the mode for smooth streaming.
Auto The and bitrate are adjusted and takes theresoluon automacally resoluon
priority. The upper limits of these two parameters will not exceed the values
you set on page. Go to Video Conguraon → Video/Audio → Video , set the
Resoluon and Max. Bitrate before you enable smooth streaming Infuncon.
this mode, the frame rate will be adjusted to the maximum value
automacally.
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Resoluon
Priority
The stays the same as the set value on page, and the bitrateresoluon Video
will be adjusted automacally. Go to Conguraon → Video/Audio → Video ,
set the Max. Bitrate before you enable smooth streaming In thisfuncon.
mode, the framerate will be adjusted to the maximum value automacally.
Frame Rate
Priority
The image is smooth even under the poor network, while the imagesll
quality may be not good.
Error
Correcon
The and bitrate stay the same as the set values on page. Theresoluon Video
mode is used to correct the data error during transmission to ensure the
image quality. You can set the Error Correcon Proporon within range of
0-100.
When the is 0, the data error will be corrected by dataproporon
retransmission. When the proporon is higher than 0, the error data will be
corrected via redundant data that is added to the stream and data
retransmission. The higher the value is, the more redundant date will be
generated, the more data error would be corrected, but the larger bandwidth
would be required. When the proporon is 100, the redundant data will be as
large as the original data, and the bandwidth is twice required.
Note
Be sure the bandwidth is in the Error sucient Correcon mode.
4. Save the sengs.
2.4 Video and Audio
This part introduces the conguraon of video and audio related parameters.
2.4.1 Video Sengs
This part introduces the of video parameters, such as, stream type, video encoding, andsengs
resoluon.
Go to page: seng Conguraon → Video/Audio → Video .
Stream Type
For device supports more than one stream, you can specify parameters for each stream type.
Main Stream
The stream stands for the best stream performance the device supports. It usually oers the
best resoluon and frame rate the device can do. But high resoluon and frame rate usually
means larger storage space and higher bandwidth requirements in transmission.
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Sub Stream
The stream usually oers comparavely resoluon opons, low which consumes less bandwidth
and storage space.
Other Streams
Steams other than the main stream and sub stream may also be oered for customized usage.
Set Custom Video
You can set up addional video streams if required. For custom video streams, you can preview
them, but cannot record or play back them.
Steps
Note
●The is only supported by certain camera models.funcon
●Aer restoring the device (not restore to default of custom video streams andsengs), quanty
their names are kept, but the related parameters are restored.
1. Click to add a stream.
2. Change the stream name as needed.
Note
Up to 32 leers and symbols (except &, <, >, ', or ") are allowed for the stream name.
3. Customize the stream parameters frame rate, max. bitrate, video encoding).(resoluon,
4. Oponal: Add stream as needed.descripon
5. Oponal: If a custom stream is not needed, click to delete it.
6. Click Save.
Video Type
Select the content (video and audio) that should be contained in the stream.
Video
Only video content is contained in the stream.
Video & Audio
Video content and audio content are contained in the composite stream.
Resoluon
Select video according to actual needs. Higher requires higher bandwidth andresoluon resoluon
storage.
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Bitrate Type and Max. Bitrate
Constant Bitrate
It means that the stream is compressed and transmied comparavely xed at a bitrate. The
compression speed is fast, but mosaic may occur on the image.
Variable Bitrate
It means that the device automacally adjust the bitrate under the set Max. Bitrate. The
compression speed is slower than that of the constant bitrate. But it guarantees the image
quality of complex scenes.
Video Quality
When Bitrate Type is set as Variable, video quality is congurable. Select a video quality according
to actual needs. Note that higher video quality requires higher bandwidth.
Frame Rate
The frame rate is to describe the frequency at which the video stream is updated and it is
measured by frames per second (fps).
A higher frame rate is advantageous when there is movement in the video stream, as it maintains
image quality throughout. Note that higher frame rate requires higher bandwidth and larger
storage space.
Video Encoding
It stands for the compression standard the device adopts for video encoding.
Note
Available compression standards vary according to device models.
H.264
H.264, also known as MPEG-4 Part 10, Advanced Video Coding, is a compression standard. Without
compressing image quality, it increases compression and reduces the size of video thanrao le
MJPEG or MPEG-4 Part 2.
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H.264+
H.264+ is an improved compression coding technology based on H.264. By enabling H.264+, you
can esmate consumpon the HDD by its maximum average bitrate. Compared to H.264, H.264+
reduces storage by up to 50% with the same maximum bitrate in most scenes.
When H.264+ is enabled, Max. Average Bitrate is congurable. The device gives a recommended
max. average bitrate by default. You can adjust the parameter to a higher value if the video quality
is less sasfactory. Max. average bitrate should not be higher than max. bitrate.
Note
When H.264+ is enabled, , Video Quality I Frame Interval, Prole, SVC Main Stream Smoothing,
and are not supported.ROI
H.265
H.265, also known as High Eciency Video Coding (HEVC) and MPEG-H Part 2, is a compression
standard. In comparison to H.264, it oers beer video compression at the same resoluon, frame
rate and image quality.
H.265+
H.265+ is an improved compression coding technology based on H.265. By enabling H.265+, you
can esmate consumpon the HDD by its maximum average bitrate. Compared to H.265, H.265+
reduces storage by up to 50% with the same maximum bitrate in most scenes.
When H.265+ is enabled, Max. Average Bitrate is congurable. The device gives a recommended
max. average bitrate by default. You can adjust the parameter to a higher value if the video quality
is less sasfactory. Max. average bitrate should not be higher than max. bitrate.
Note
When H.265+ is enabled, , Video Quality I Frame Interval, Prole and SVC are not congurable.
I-Frame Interval
I-frame interval denes the number of frames between 2 I-frames.
In H.264 and H.265, an I-frame, or intra frame, is a self-contained frame that can be independently
decoded without any reference to other images. An I-frame consumes more bits than other
frames. Thus, video with more I-frames, in other words, smaller I-frame interval, generates more
steady and reliable data bits while requiring more storage space.
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SVC
Scalable Video Coding (SVC) is the name for the Annex G extension of the H.264 or H.265 video
compression standard.
The objecve of the SVC standardizaon has been to enable the encoding of a high-quality video
bitstream that contains one or more subset bitstreams that can themselves be decoded with a
complexity and reconstrucon quality similar to that achieved using the H.264 or H.265exisng
design with the same of data as in the subset bitstream. The subset bitstream is derivedquanty
by dropping packets from the larger bitstream.
SVC enables forward for older hardware: the same bitstream can be consumed bycompability
basic hardware which can only decode a low-resoluon subset, while more advanced hardware
will be able decode high quality video stream.
MPEG4
MPEG4, referring to MPEG-4 Part 2, is a video compression format developed by Moving Picture
Experts Group (MPEG).
MJPEG
Moon JPEG (M-JPEG or MJPEG) is a video compression format in which intraframe coding
technology is used. Images in a MJPEG format is compressed as individual JPEG images.
Prole
This means that under the same bitrate, the more complex the is, the higher thefuncon prole
quality of the image is, and the requirement for network bandwidth is also higher.
Smoothing
It refers to the smoothness of the stream. The higher value of the smoothing is, the beer uency
of the stream will be, though, the video quality may not be so sasfactory. The lower value of the
smoothing is, the higher quality of the stream will be, though it may appear not uent.
2.4.2 ROI
ROI (Region of Interest) encoding helps to discriminate the ROI and background informaon in
video compression. The technology assigns more encoding resource to the region of interest, thus
to increase the quality of the ROI whereas the background informaon is less focused.
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Set ROI
ROI (Region of Interest) encoding helps to assign more encoding resource to the region of interest,
thus to increase the quality of the ROI whereas the background informaon is less focused.
Before You Start
Please check the video coding type. ROI is supported when the video coding type is H.264 or H.
265.
Steps
1. Go to Conguraon → Video/Audio → ROI .
2. Check .Enable
3. Select Stream Type.
4. Select in Region No. Fixed Region to draw ROI region.
1) Click Draw Area.
2) Click and drag the mouse on the view screen to draw the xed region.
3) Click Stop Drawing.
Note
Select the xed region that needs to be adjusted and drag the mouse to adjust its posion.
5. Input the and Region Name ROI Level.
6. Click Save.
Note
The higher the ROI level is, the clearer the image of the detected region is.
7. Oponal: Select other region No. and repeat the above steps if you need to draw mulple xed
regions.
2.4.3 Display Info. on Stream
The informaon of the objects (e.g. human, vehicle, etc.) is marked in the video stream. You can
set rules on the connected rear-end device or client soware to detect the events including line
crossing, intrusion, etc.
Steps
1. Go to the page: seng Conguraon → Video/Audio → Display Info. on Stream .
2. Check .Enable Dual-VCA
3. Click Save.
2.4.4 Audio Sengs
It is a to set audio parameters such as audio encoding, environment noise funcon ltering.
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Go to the audio page: sengs Conguraon → Video/Audio → Audio .
Audio Encoding
Select the audio encoding compression of the audio.
Audio Input
Note
●Connect the audio input device as required.
●The audio input display varies with the device models.
LineIn Set to when the device connects to the audioAudio Input LineIn
input device with the high output power, such as MP3,
synthesizer or pickup.acve
MicIn Set to when the device connects to the audioAudio Input MicIn
input device with the low output power, such as microphone or
passive pickup.
Audio Output
Note
Connect the audio output device as required.
It is a switch of the device audio output. When it is disabled, all the device audio cannot output.
The audio output display varies with the device modes.
Environmental Noise Filter
Set it as OFF or ON. When the is enabled, the noise in the environment can be funcon ltered to
some extent.
2.4.5 Two-way Audio
It is used to realize the two-way audio between the monitoring center and the target infuncon
the monitoring screen.
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Before You Start
●Make sure the audio input device (pick-up or microphone) and audio output device (speaker)
connected to the device is working properly. Refer to of audio input and outputspecicaons
devices for device connecon.
●If the device has built-in microphone and speaker, two-way audio funcon can be enabled
directly.
Steps
1. Click .Live View
2. Click on the toolbar to enable two-way audio of the camera.funcon
3. Click , disable the two-way audio funcon.
2.4.6 Display Sengs
It oers the parameter to adjust image features.sengs
Go to Conguraon Sengs → Image → Display .
Click Default to restore sengs.
Scene Mode
There are several sets of image parameters predened for dierent installaon environments.
Select a scene according to the actual installaon environment to speed up the display sengs.
Image Adjustment
By the , adjusng Brightness Saturaon, , Hue Contrast Sharpness and , the image can be best
displayed.
Figure 2-1 Saturaon
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Exposure Sengs
Exposure is controlled by the of iris, combinaon shuer, and photo sensibility. You can adjust
image eect seng by exposure parameters.
In manual mode, you need to set , and .Exposure Time Gain Slow Shuer
Focus
It oers opons to adjust the focus mode.
Focus Mode
Auto
The device focuses as the scene changes. If you cannot get a well-focusedautomacally
image under auto mode, reduce light sources in the image and avoid ashing lights.
Semi-auto
The device focuses once the PTZ and lens zooming. If the image is clear, the focus doesaer
not change when the scene changes.
Manual
You can adjust the focus manually on the live view page.
Day/Night Switch
Day/Night Switch can provide color images in the day mode and turn on light in thefuncon ll
night mode. Switch mode is congurable.
Day
The image is always in color.
Night
The image is black/white or colorful and the supplement light will be enabled to ensure clear
live view image at night.
Note
Only certain device models support the supplement light and colorful image.
Auto
The camera switches between the day mode and the night mode according to the illuminaon
automacally.
Scheduled-Switch
Set the and the to the Start Time End Time dene duraon for day mode.
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Note
Day/Night Switch varies according to models.funcon
Grey Scale
You can choose the range of the Grey Scale as [0-255] or [16-235].
Rotate
When enabled, the live view will rotate 90 ° counterclockwise. For example, 1280 × 720 is rotated
to 720 × 1280.
Enabling this can change the funcon eecve range of monitoring in the vercal direcon.
Lens Distoron Correcon
For device equipped with motorized lens, image may appear distorted to some extent. Enable this
funcon to correct the distoron.
Note
●This is only supported by certain device equipped with motorized lens.funcon
●The edge of image will be lost if this is enabled.funcon
BLC
If you focus on an object against strong backlight, the object will be too dark to be seen clearly. BLC
(backlight compensaon) compensates light to the object in the front to make it clear. If BLC mode
is set as Custom, you can draw a red rectangle on the live view image as the BLC area.
WDR
The WDR (Wide Dynamic Range) helps the camera provide clear images in environmentfuncon
with strong illuminaon dierences.
When there are both very bright and very dark areas simultaneously in the of view, you caneld
enable the WDR and set the level. WDR funcon automacally balances the brightness level of the
whole image and provides clear images with more details.
Note
When WDR is enabled, some other may be not supported. Refer to the actual interfacefuncons
for details.
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Figure 2-2 WDR
HLC
When the bright area of the image is over-exposed and the dark area is under-exposed, the HLC
(High Light Compression) can be enabled to weaken the bright area and brighten the darkfuncon
area, so as to achieve the light balance of the overall picture.
White Balance
White balance is the white of the camera. It is used to adjust the colorrendion funcon
temperature according to the environment.
Figure 2-3 White Balance
DNR
Digital Noise Reducon is used to reduce the image noise and improve the image quality. Normal
and modes are selectable.Expert
Normal
Set the DNR level to control the noise reducon degree. The higher level means stronger
reducon degree.
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Expert
Set the DNR level for both space DNR and DNR to control the noise degree. Theme reducon
higher level means stronger reducon degree.
Figure 2-4 DNR
Defog
You can enable the defog when the environment is foggy and the image is misty. Itfuncon
enhances the subtle details so that the image appears clearer.
Figure 2-5 Defog
EIS
Increase the stability of video image by using technology.jier compensaon
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Mirror
When the live view image is the reverse of the actual scene, this helps to display thefuncon
image normally.
Select the mirror mode as needed.
Note
The video recording will be shortly interrupted when the is enabled.funcon
Image Parameters Switch
The device switches image parameters in set periods.automacally me
Go to image parameters switch seng page: Conguraon → Image → Image Parameters Switch ,
and set parameters as needed.
Set Switch
Switch the image parameters to the scene in certain periods.automacally me
Steps
1. Check .Enable
2. Select and congure the corresponding period and the scene.me
Note
For the scene conguraon, refer to .Scene Mode
3. Click Save.
Video Standard
Video standard is an ability of a video card or video display device that the amount ofdenes
colors that are shown and the resoluon. The two most common video standard used are NTSC
and PAL. In NTSC, 30 frames are each second. Each frame is made up of 525 individualtransmied
scan lines. In PAL, 25 frames are each second. Each frame is made up of 625 individualtransmied
scan lines. Select video signal standard according to the video system in your country/region.
Local Video Output
If the device is equipped with video output interfaces, such as BNC, CVBS, HDMI, and SDI, you can
preview the live image directly by the device to a monitor screen.connecng
Select the output mode as ON/OFF to control the output.
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2.4.7 OSD
You can customize OSD (On-screen Display) such as device name, informaon me/date, font,
color, and text overlay displayed on video stream.
Go to OSD seng page: Conguraon Sengs → Image → OSD . Set the corresponding
parameters, and click to take Save eect.
Character Set
Select character set for displayed informaon. If Korean is required to displayed on screen, select
EUC-KR GBK. Otherwise, select .
Displayed Informaon
Set camera name, date, week, and their related display format.
Text Overlay
Set customized overlay text on image.
OSD Parameters
Set OSD parameters, such as , Display Mode OSD Size Font Color Alignment, , and .
2.4.8 Set Privacy Mask
The blocks certain areas in the live view to protect privacy. No how the devicefuncon maer
moves, the blocked scene will never be seen.
Steps
1. Go to privacy mask page: seng Conguraon .→ Image → Privacy Mask
2. Check .Enable Privacy Mask
3. Click Draw Area. Drag the mouse in the live view to draw a closed area.
Drag the corners of the area Adjust the size of the area.
Drag the area Adjust the of the area.posion
Click Clear All Clear all the areas you set.
4. Click Stop Drawing.
5. Click Save.
2.4.9 Overlay Picture
Overlay a customized picture on live view.
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Before You Start
The picture to overlay has to be in BMP format with 24-bit, and the maximum picture size is 128 ×
128 pixel.
Steps
1. Go to picture overlay seng page: Conguraon → Image → Picture Overlay .
2. Click to select a picture, and click .Browse Upload
The picture with a red rectangle will appear in live view aer successfully uploading.
3. Check Enable Picture Overlay.
4. Drag the picture to adjust its posion.
5. Click Save.
2.4.10 Set Target Cropping
You can crop the image, transmit and save only the images of the target area to save transmission
bandwidth and storage.
Steps
1. Go to Conguraon → Video/Audio → Target Cropping .
2. Check Enable Target Cropping Third Stream Stream Type and set as the .
Note
Aer enabling target cropping, the third stream resoluon congured. cannot be
3. Select a Cropping Resoluon.
A red frame appears in the live view.
4. Drag the frame to the target area.
5. Click Save.
Note
●Only certain models support target cropping and the varies according to funcon dierent
camera models.
●Some may be disabled enabling target cropping.funcons aer
2.5 Video Recording and Picture Capture
This part introduces the of capturing video clips and snapshots, playback, andoperaons
downloading captured les.
2.5.1 Storage Sengs
This part introduces the conguraon of several common storage paths.
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Set Memory Card
If you choose to store the to memory card, make sure you insert and format the memory cardles
in advance.
Before You Start
Insert the memory card to the camera. For detailed installaon, refer to Quick Start Guide of the
camera.
Steps
1. Go to storage management seng page: Conguraon → Storage → Storage Management →
HDD Management .
2. Select the memory card, and click Format to start inializing the memory card.
The Status of memory card turns to from Normal Uninialized, which means the memory card
can be used normally.
3. Oponal: QuotaDene the of the memory card. Input the quota percentage for dierent
contents according to your need.
4. Click Save.
Detect Memory Card Status
The device detects the status of Hikvision memory card. You receive when yournocaons
memory card is detected abnormal.
Before You Start
The conguraon page only appears when a Hikvision memory card is installed to the device.
Steps
1. Go to Conguraon → Storage → Storage Management → Memory Card Detecon .
2. Click Status Detecon to check the Remaining Lifespan Health Status and of your memory card.
Remaining Lifespan
It shows the percentage of the remaining lifespan. The lifespan of a memory card may be
inuenced by factors such as its capacity and the bitrate. You need to change the memory
card if the remaining lifespan is not enough.
Health Status
It shows the of your memory card. There are three status good, bad,condion descripons:
and damaged. You will receive a if the health status is anything other than goodnocaon
when the and Arming Schedule Linkage Method are set.
Note
It is recommended that you change the memory card when the health status is not "good".
3. Click to set the permission of reading and to the memory card.R/W Lock wring
-Add a Lock
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a. Select the Lock Switch as ON.
b. Enter the password.
c. Click Save
-Unlock
●If you use the memory card on the device that locks it, unlocking will be done automacally
and no unlocking procedures are required on the part of users.
●If you use the memory card (with a lock) on a dierent device, you can go to HDD
Management to unlock the memory card manually. Select the memory card, and click
Unlock. Enter the correct password to unlock it.
-Remove the Lock
a. Select the Lock Switch as OFF.
b. Enter the password in Password Sengs.
c. Click Save.
Note
●Only admin user can set the .R/W Lock
●The memory card can only be read and when it is unlocked.wrien
●If the device, which adds a lock to a memory card, is restored to the factory you cansengs,
go to HDD Management to unlock the memory card.
4. Set and Arming Schedule Linkage Method. See and Set Arming Schedule Linkage Method
Sengs for details.
5. Click Save.
Set FTP
You can the FTP server to save images which are captured by events or a snapshotcongure med
task.
Before You Start
Get the FTP server address rst.
Steps
1. Go to Conguraon Sengs → Network → Advanced .→ FTP
2. Congure sengs. FTP
FTP Protocol
FTP and SFTP are selectable. The uploading is encrypted by using SFTP protocol.les
Server Address and Port
The FTP server address and corresponding port.
User Name and Password
The FTP user should have the permission to upload pictures.
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If the FTP server supports picture uploading by anonymous users, you can check Anonymous
to hide your device during uploading.informaon
Directory Structure
The saving path of snapshots in the FTP server.
Picture Filing Interval
For picture management, you can set the picture interval from 1 day to 30 days.beer ling
Pictures captured in the same interval will be saved in one folder named theme aer
beginning date and ending date of the me interval.
Picture Name
Set the naming rule for captured pictures. You can choose Default in the drop-down list to
use the default rule, that is, IP address_channel number_capture type.jpg (e.g.,me_event
10.11.37.189_01_20150917094425492_FACE_DETECTION.jpg). Or you can customize it by
adding a Custom Prex to the default naming rule.
3. Check to enable uploading snapshots to the FTP server.Upload Picture
4. Check Enable Automac Network Replenishment.
Note
Upload to FTP/Memory Card/NAS Linkage Method Enable Network in and Automac
Replenishment should be both enabled simultaneously.
5. Click Test to verify the FTP server.
6. Click Save.
Set NAS
Take network server as network disk to store the record captured images, etc.les,
Before You Start
Get the IP address of the network disk rst.
Steps
1. Go to NAS page: seng Conguraon → Storage → Storage Management → Net HDD .
2. Click . Enter the server address and HDD No. le path for the disk.
Server Address
The IP address of the network disk.
File Path
The saving path of network disk les.
Mounng Type
Select system protocol according to the system.le operaon
Enter user name and password of the net HDD to guarantee the security if isSMB/CIFS
selected.
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3. Click Test to check whether the network disk is available.
4. Click Save.
eMMC Protecon
It is to automacally stop the use of eMMC as a storage media when its health status is poor.
Note
The eMMC protecon is only supported by certain device models with an eMMC hardware.
Go to Conguraon → System → Maintenance → System Service for the sengs.
eMMC, short for embedded card, is an embedded memory system. It ismulmedia non-volale
able to store the captured images or videos of the device.
The device monitors the eMMC health status and turns o the eMMC when its status is poor.
Otherwise, using a worn-out eMMC may lead to device boot failure.
Set Cloud Storage
It helps to upload the captured pictures and data to the cloud. The requests pictureplaorm
directly from the cloud for picture and analysis. The is only supported by certain models.funcon
Steps
Cauon
If the cloud storage is enabled, the pictures are stored in the cloud video manager rstly.
1. Go to Conguraon → Storage → Storage Management → Cloud Storage .
2. Check Enable Cloud Storage.
3. Set basic parameters.
Protocol Version The protocol version of the cloud video manager.
Server IP The IP address of the cloud video manager. It supports IPv4 address.
Serve Port The port of the cloud video manager. You are recommended to use the
default port.
AccessKey The key to log in to the cloud video manager.
SecretKey The key to encrypt the data stored in the cloud video manager.
User Name and
Password
The user name and password of the cloud video manager.
Picture Storage
Pool ID
The ID of the picture storage region in the cloud video manager. Make
sure storage pool ID and the storage region ID are the same.
4. Click Test to test the congured sengs.
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5. Click Save.
2.5.2 Video Recording
This part introduces the of manual and scheduled recording, playback, andoperaons
downloading recorded les.
Record Automacally
This can record video funcon automacally congured me during periods.
Before You Start
Select Trigger Recording in event for each record type except . See sengs Connuous Event and
Alarm for details.
Steps
1. Go to Conguraon → Storage → Schedule → Record Schedule Sengs .
2. Check .Enable
3. Select a record type.
Note
The record type is vary according to dierent models.
Connuous
The video will be recorded according to the schedule.connuously
Moon
When is enabled and trigger recording is selected as linkage method, objectmoon detecon
movement is recorded.
Alarm
When alarm input is enabled and trigger recording is selected as linkage method, the video is
recorded aer receiving alarm signal from external alarm input device.
Moon | Alarm
Video is recorded when moon is detected or alarm signal is received from the external
alarm input device.
Moon & Alarm
Video is recorded only when is detected and alarm signal is received from themoon
external alarm input device.
Event
The video is recorded when congured event is detected.
4. Set schedule for the selected record type. Refer to Set Arming Schedule for the seng
operaon.
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5. Click to set the advanced Advanced sengs.
Overwrite
Enable to overwrite the video records when the storage space is full. OtherwiseOverwrite
the camera cannot record new videos.
Pre-record
The period you set to record before the scheduled me me.
Post-record
The me period you set to stop recording the scheduled aer me.
Stream Type
Select the stream type for recording.
Note
When you select the stream type with higher bitrate, the actual of the pre-record andme
post-record may be less than the set value.
Recording Expiraon
The recordings are deleted when they exceed the expired The expired isme. me
congurable. Note that once the recordings are deleted, they can not be recovered.
6. Click Save.
Record Manually
Steps
1. Go to Conguraon .→ Local
2. Set the Record File Size and saving path to for recorded les.
3. Click Save.
4. Click in the live view interface to start recording. Click to stop recording.
Set Lite Storage
Aer the lite storage is enabled, the frame rate and bitrate of the video stream can be reduced to
lengthen the storage of the memory card when there is no moving object in the monitoringme
scenario.
Steps
1. Go to Conguraon → Storage → Storage Management → Lite Storage .
2. Check and set the level. The higher the level is, the larger the frame rate and bitrate are,Enable
and the shorter the recommended storage me is.
3. Set the storage The device me. automacally calculates the bitrate and oers the
recommended storage according to the memory card space and level. You areme
recommended to set the storage me to the device recommended me.
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Note
●If the lite storage is enabled, unformaed memory card will be formaed automacally.
●The displayed available space of the memory card is assigned by default according to
Percentage of Record Storage → Storage Management → Quota in . You can adjust it as
required.
●Only certain device models support the funcon.
Playback and Download Video
You can search, playback and download the videos stored in the local storage or network storage.
Steps
1. Click .Playback
2. Set search condion and click .Search
The matched video showed on the bar.les ming
3. Click to play the video les.
-Click to clip video les.
-Double click the live view image to play video in full screen. Press to exit full screen.les ESC
Note
Go to Conguraon , click → Local Save clips to to change the saving path of clipped video les.
4. Click on the playback interface to download les.
1) Set search condion and click .Search
2) Select the video and then click .les Download
Note
Go to Conguraon , click → Local Save downloaded les to to change the saving path of
downloaded video les.
2.5.3 Capture Conguraon
The device can capture the pictures manually or automacally and save them in congured saving
path. You can view and download the snapshots.
Capture Automacally
This can capture pictures during funcon automacally congured me periods.
Before You Start
If event-triggered capture is required, you should congure related linkage methods in event
sengs. Refer to Event and Alarm for event sengs.
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Steps
1. Go to Conguraon → Storage → Schedule → Capture → Capture Parameters Sengs .
2. Set the capture type.
Timing
Capture a picture at the congured me interval.
Event-Triggered
Capture a picture when an event is triggered.
3. Set the Format, Resoluon, , Quality Interval Capture Number, and .
4. Refer to for schedule Set Arming Schedule conguring me.
5. Click Save.
Capture Manually
Steps
1. Go to Conguraon .→ Local
2. Set the Image Format and saving path to for snapshots.
JPEG
The picture size of this format is comparavely beer small, which is for network
transmission.
BMP
The picture is compressed with good quality.
3. Click Save.
4. Click near the live view or play back window to capture a picture manually.
Set Timing Wake
When the device is sleeping, it will wake up at the set interval, and capture pictures andme
upload them.
Steps
Note
The is only supported by certain device models.funcon
1. Go to Conguraon → System → System → Power Mode Sleep Sengs Consumpon , under
Schedule Sleep Capture Interval, click the schedule to setme .
2. Enter Conguraon → Event → Basic Event → Timing Wake .
3. Check .Enable
4. Select Capture Types.
5. For the linkage method sengs, see Linkage Method Sengs .
6. Click Save.
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Result
The device will wake up at the set sleep capture interval, and capture pictures and upload them.
View and Download Picture
You can search, view and download the pictures stored in the local storage or network storage.
Steps
1. Click .Picture
2. Set search condion and click .Search
The matched pictures showed in the list.le
3. Select the pictures then click to download them.Download
Note
Go to Conguraon , click → Local Save snapshots when playback to change the saving path of
pictures.
2.6 Event and Alarm
This part introduces the conguraon of events. The device takes certain response to triggered
alarm. Certain events may not be supported by certain device models.
2.6.1 Basic Event
Set Moon Detecon
It helps to detect the moving objects in the region and trigger the linkage detecon acons.
Steps
1. Go to Conguraon → Event → Basic Event → Moon Detecon .
2. Check .Enable Moon Detecon
3. Oponal: Highlight to display the moving object in the image in green.
1) Check Enable Dynamic Analysis for Moon.
2) Go to Conguraon .→ Local
3) Set to .Rules Enable
4. Select Conguraon Mode, and set rule region and rule parameters.
-For the informaon about normal mode, see .Normal Mode
-For the informaon about expert mode, see .Expert Mode
5. Set the arming schedule and linkage methods. For the informaon about arming schedule
sengs, informaon see . For the Set Arming Schedule about linkage methods, see Linkage
Method Sengs .
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6. Click Save.
Expert Mode
You can congure dierent moon detecon parameters for day and night according to the actual
needs.
Steps
1. Select in Expert Mode Conguraon.
2. Set parameters of expert mode.
Scheduled Image Sengs
OFF
Image switch is disabled.
Auto-Switch
The system switches day/night mode according to environment. It displaysautomacally
colored image at day and black and white image at night.
Scheduled-Switch
The system switches day/night mode according to the schedule. It switches to day mode
during the set periods and switches to night mode during the other periods.
Sensivity
The higher the value of is, the more the is. If scheduledsensivity sensive moon detecon
image is enabled, the of day and night can be set separately.sengs sensivity
3. Select an and click Area Draw Area. Click and drag the mouse on the live image and then release
the mouse to nish drawing one area.
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Figure 2-6 Set Rules
Stop Drawing Finish drawing one area.
Clear All Delete all the areas.
4. Click Save.
5. Oponal: Repeat above steps to set areas.mulple
Normal Mode
You can set moon detecon parameters according to the device default parameters.
Steps
1. Select normal mode in Conguraon.
2. Set the sensivity sensivity sensive of normal mode. The higher the value of is, the more the
moon detecon sensivity moon detecon is. If the is set to , 0 and dynamic analysis do not
take eect.
3. Set Detecon Target. Human and vehicle are available. If the target is not selected, alldetecon
the detected targets will be reported, including the human and vehicle.
4. Click Draw Area. Click and drag the mouse on the live video, and then release the mouse to
nish drawing one area.
Stop Drawing Stop drawing one area.
Clear All Clear all the areas.
5. Oponal: You can set the parameters of areas by mulple repeang the above steps.
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Set Video Tampering Alarm
When the congured area is covered and cannot be monitored normally, the alarm is triggered and
the device takes certain alarm response acons.
Steps
1. Go to Conguraon → Event → Basic Event → Video Tampering .
2. Check .Enable
3. Set the Sensivity. The higher the value is, the easier to detect the area covering.
4. Click Draw Area and drag the mouse in the live view to draw the area.
Stop Drawing Finish drawing.
Clear All Delete all the drawn areas.
Figure 2-7 Set Video Tampering Area
5. Refer to Set Arming Schedule for scheduled Refer to seng me. Linkage Method Sengs for
seng linkage method.
6. Click Save.
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Set PIR Alarm
A PIR (Passive Infrared) alarm is triggered when an intruder moves within the detector's ofeld
view. The heat energy dissipated by a person, or any other warm blooded creature such as dogs,
cats, etc., can be detected.
Steps
Note
Only certain models support PIR alarm.
1. Go to Conguraon → Advanced Conguraon → Basic Event → PIR Alarm .
2. Check .Enable PIR Alarm
3. Refer to Set Arming Schedule for scheduled Refer to seng me. Linkage Method Sengs for
seng linkage method.
4. Click Save.
Set Excepon Alarm
Excepon disconnecon such as network can trigger the device to take corresponding acon.
Steps
1. Go to Conguraon → Event → Basic Event → Excepon .
2. Select Excepon Type.
HDD Full The HDD storage is full.
HDD Error Error occurs in HDD.
Network Disconnected The device is oine.
IP Address Conicted The IP address of current device is same as that of other device in
the network.
Illegal Login Incorrect user name or password is entered.
3. Refer to Linkage Method Sengs for linkage method.seng
4. Click Save.
Set Alarm Input
Alarm signal from the external device triggers the corresponding of the current device.acons
Before You Start
Make sure the external alarm device is connected. See for cable Quick Start Guide connecon.
Steps
1. Go to Conguraon → Event → Basic Event → Alarm Input .
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2. Check .Enable Alarm Input Handling
3. Select and Alarm Input NO. Alarm Type from the dropdown list. Edit the .Alarm Name
4. Refer to Set Arming Schedule for scheduled Refer to forseng me. Linkage Method Sengs
seng linkage method.
5. Click to copy the Copy to... sengs to other alarm input channels.
6. Click Save.
Set Video Quality Diagnosis
When the video quality of the device is abnormal and the alarm linkage is set, the alarm will be
triggered automacally.
Steps
1. Go to Conguraon → Event → Basic Event → Video Quality Diagnosis .
2. Select Diagnosis Type.
3. Set the corresponding parameters.
Alarm Detecon Interval
The me interval to detect the excepon.
Sensivity
The higher the value is, the more easily the will be detected, and the higherexcepon
possibility of misinformaon would be.
Alarm Delay Times
The device uploads the alarm when the alarm reaches the set number of mes.
4. Check , and the selected diagnosis type will be detected.Enable
5. Set arming schedule. See Set Arming Schedule .
6. Set linkage method. See Linkage Method Sengs .
7. Click Save.
Note
The is only supported by certain models. The actual display varies with models.funcon
Set Vibraon Detecon
It is used to detect whether the device is The device reports an alarm and triggers linkagevibrang.
acons funcon if the is enabled.
Steps
1. Go to Conguraon → Event → Basic Event → Vibraon Detecon .
2. Check .Enable
3. Drag the slider to set the detecon sensivity. You can also enter number to set the sensivity.
4. Set the arming schedule. See .Set Arming Schedule
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5. Set the linkage method. See Linkage Method Sengs .
6. Click Save.
Note
The is only supported by certain models. The actual display varies with models.funcon
2.6.2 Smart Event
Set smart events by the following instrucons.
Note
●For certain device models, you need to enable the smart event on funcon VCA Resource page
rst funcon conguraon to show the page.
●The varies according to funcon dierent models.
Detect Audio Excepon
Audio excepon detecon funcon detects the abnormal sound in the scene, such as the sudden
increase/decrease of the sound intensity, and some certain acons can be taken as response.
Steps
1. Go to Conguraon → Event → Smart Event → Audio Excepon Detecon .
2. Select one or several audio excepon detecon types.
Audio Loss Detecon
Detect sudden loss of audio track.
Sudden Increase of Sound Intensity Detecon
Detect sudden increase of sound intensity. and Sensivity Sound Intensity Threshold are
congurable.
Note
●The lower the is, the more the change should be to trigger thesensivity signicant
detecon.
●The sound intensity threshold refers to the sound intensity reference for the detecon. It is
recommended to set as the average sound intensity in the environment. The louder the
environment sound, the higher the value should be. You can adjust it according to the real
environment.
Sudden Decrease of Sound Intensity Detecon
Detect sudden decrease of sound intensity. is Sensivity congurable.
3. Refer to Set Arming Schedule for scheduled Refer to seng me. Linkage Method Sengs for
seng linkage methods.
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4. Click Save.
Note
The is only supported by certain models. The actual varies according tofuncon funcon
dierent models.
Set Defocus Detecon
The blurred image caused by lens defocus can be detected. If it occurs, the device can take linkage
acons.
Steps
1. Go to Conguraon → Event → Smart Event → Defocus Detecon .
2. Check .Enable
3. Set Sensivity. The higher the value is, the more easily the defocus image can trigger the alarm.
You can adjust the value according to the actual environment.
4. For the linkage method refer to sengs, Linkage Method Sengs .
5. Click Save.
Note
The is only supported by certain models. The actual display varies with models.funcon
Detect Scene Change
Scene change detecon funcon detects the change of the scene. Some certain can beacons
taken when the alarm is triggered.
Steps
1. Go to Conguraon → Event → Smart Event → Scene Change Detecon .
2. Click .Enable
3. Set the Sensivity. The higher the value is, the more easily the change of scene can be detected.
But the accuracy is reduced.detecon
4. Refer to Set Arming Schedule for scheduled Refer to seng me. Linkage Method Sengs for
seng linkage method.
5. Click Save.
Note
The varies according to funcon dierent models.
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Set Face Detecon
It helps to detect the face in the detecon region. If a face is detected, the device triggers the
linkage acons.
Steps
1. Go to Conguraon → Event → Smart Event → Face Detecon .
2. Check Enable Face Detecon.
3. Oponal: Highlight to display the face in the image.
1) Check Enable Dynamic Analysis For Face Detecon.
2) Go to Conguraon , set to .→ Local Rules Enable
4. Set Sensivity. The lower the is, the of the face or unclear face is more sensivity prole dicult
to detect.
5. Set the arming schedule and linkage methods. For the informaon about arming schedule
sengs, informaon see . For the Set Arming Schedule about linkage methods, see Linkage
Method Sengs .
6. Click Save.
Set Video Loss
This can detect the video signal loss in and trigger the linkage funcon me acon.
Steps
1. Go to Conguraon → Event → Basic Event → Video Loss .
2. Check .Enable
3. Refer to Set Arming Schedule for scheduled Refer to seng me. Linkage Method Sengs for
seng linkage method.
4. Click Save.
Set Intrusion Detecon
It is used to detect objects entering and loitering in a predened virtual region. If it occurs, the
device can take linkage acons.
Before You Start
●For certain device models, you need to enable the smart event on VCA Resource pagefuncon
rst.
●For the device HEOP, go to supporng VCA → APP Smart Event to import and enable .
Steps
1. Go to VCA → Smart Event → Intrusion Detecon . For certain device models, you should go to
Conguraon → Event → Smart Event → Intrusion Detecon .
2. Check .Enable
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3. Select a . For the region refer to .Region detecon sengs, Draw Area
4. Set the minimum size and the maximum size for the target to improve detecon accuracy. Only
targets whose size are between the maximum size and the minimum size trigger the detecon.
For the detail refer to sengs, Set Size Filter .
5. Set rules.
Sensivity
Sensivity stands for the percentage of the body part of an acceptable target that enters the
predened region. = 100 - S1/ST × 100. S1 stands for the target body part that goesSensivity
across the predened region. ST stands for the complete target body. The higher the value of
sensivity is, the more easily the alarm can be triggered.
Threshold
Threshold stands for the threshold for the of the object loitering in the region. If theme
me that one object stays exceeds the threshold, the alarm is triggered. The larger the value
of the threshold is, the longer the alarm triggering is.me
Figure 2-8 Set Rule
6. Oponal: You can set the parameters of areas by mulple repeang the above steps.
7. For the arming schedule sengs, refer to . For the linkage method Set Arming Schedule sengs,
refer to Linkage Method Sengs .
8. Click Save.
Set Line Crossing Detecon
It is used to detect objects crossing a predened virtual line. If it occurs, the device can take linkage
acons.
Before You Start
●For certain device models, you need to enable the smart event on VCA Resource pagefuncon
rst.
●For the device HEOP, go to supporng VCA → APP Smart Event to import and enable .
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Steps
1. Go to VCA → Smart Event → Line Crossing Detecon . For certain device models, you should go
to Conguraon → Event → Smart Event → Line Crossing Detecon .
2. Check .Enable
3. Select one and set the size Line lter. For the size refer to lter sengs, Set Size Filter .
4. Click Draw Area and a line with an arrow appears in the live video. Drag the line to the locaon
on the live video as desired.
5. Set rules.
Direcon
It stands for the direcon from which the object goes across the line.
A<->B: The object going across the line from both direcons can be detected and alarms are
triggered.
A->B: Only the object crossing the congured line from the A side to the B side can be
detected.
B->A: Only the object crossing the congured line from the B side to the A side can be
detected.
Sensivity
It stands for the percentage of the body part of an acceptable target that goes across the pre-
dened Sensivity line. = 100 - S1/ST × 100. S1 stands for the target body part that goes
across the pre-dened line. ST stands for the complete target body. The higher the value of
sensivity is, the more easily the alarm can be triggered.
Detecon Target
Human and vehicle are available. If the target is not selected, all the detecteddetecon
targets will be reported, including the human and vehicle.
Target Validity
If you set a higher validity, the required target features should be more obvious, and the
alarm accuracy would be higher. The target with less obvious features would be missing.
Figure 2-9 Set Rule
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6. Oponal: You can set the parameters of areas by mulple repeang the above steps.
7. For the arming schedule refer to . For the linkage method sengs, Set Arming Schedule sengs,
refer to Linkage Method Sengs .
8. Click Save.
Set Region Entrance Detecon
It is used to detect objects entering a predened virtual region from the outside place. If it occurs,
the device can take linkage acons.
Before You Start
●For certain device models, you need to enable the smart event on VCA Resource pagefuncon
rst.
●For the device HEOP, go to supporng VCA → APP Smart Event to import and enable .
Steps
1. Go to VCA → Smart Event → Region Entrance Detecon . For certain device models, you should
go to Conguraon → Event → Smart Event → Region Entrance Detecon .
2. Check .Enable
3. Select a . For the region refer to .Region detecon sengs, Draw Area
4. Set the minimum size and the maximum size for the target to improve detecon accuracy. Only
targets whose size are between the maximum size and the minimum size trigger the detecon.
For the detail refer to sengs, Set Size Filter .
5. Set the target, and the target validity.detecon sensivity
Sensivity
It stands for the percentage of the body part of an acceptable target that goes across the
predened region. = 100 - S1/ST × 100. S1 stands for the target body part that goesSensivity
across the predened region. ST stands for the complete target body. The higher the value of
sensivity is, the more easily the alarm can be triggered.
Detecon Target
Human and vehicle are available. If the detecon target is not selected, all the detected
targets will be reported, including the human and vehicle.
Target Validity
If you set a higher validity, the required target features should be more obvious, and the
alarm accuracy would be higher. The target with less obvious features would be missing.
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Figure 2-10 Set Rule
6. Oponal: You can set the parameters of areas by mulple repeang the above steps.
7. For the arming schedule refer to . For the linkage method sengs, Set Arming Schedule sengs,
refer to Linkage Method Sengs .
8. Click Save.
Set Region Exing Detecon
It is used to detect objects from a exing predened virtual region. If it occurs, the device can take
linkage acons.
Before You Start
●For certain device models, you need to enable the smart event on VCA Resource pagefuncon
rst.
●For the device HEOP, go to supporng VCA → APP Smart Event to import and enable .
Steps
1. Go to VCA → Smart Event → Region Exing Detecon . For certain device models, you should
go to Conguraon → Event → Smart Event → Region Exing Detecon .
2. Check .Enable
3. Select a . For the Region detecon region refer to .sengs, Draw Area
4. Set the minimum size and the maximum size for the target to improve detecon accuracy. Only
targets whose size are between the maximum size and the minimum size trigger the detecon.
For the detail refer to sengs, Set Size Filter .
5. Set the target, and the target validity.detecon sensivity
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Sensivity
It stands for the percentage of the body part of an acceptable target that goes across the
predened region. = 100 - S1/ST × 100. S1 stands for the target body part that goesSensivity
across the predened region. ST stands for the complete target body. The higher the value of
sensivity is, the more easily the alarm can be triggered.
Detecon Target
Human and vehicle are available. If the target is not selected, all the detecteddetecon
targets will be reported, including the human and vehicle.
Target Validity
If you set a higher validity, the required target features should be more obvious, and the
alarm accuracy would be higher. The target with less obvious features would be missing.
Figure 2-11 Set Rule
6. Oponal: You can set the parameters of areas by mulple repeang the above steps.
7. For the arming schedule sengs, refer to . For the linkage method Set Arming Schedule sengs,
refer to Linkage Method Sengs .
8. Click Save.
Set Unaended Detecon Baggage
It is used to detect the objects over in the region. Linkage methods can bele pre-dened
triggered aer le the object is and stays in the region for a set period.me
Steps
1. Go to Conguraon → Event → Smart Event → Baggage Unaended Detecon .
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2. Check .Enable
3. Select one . For the region refer to .Region detecon sengs, Draw Area
4. Set rules.
Sensivity Sensivity stands for the percentage of the body part of an acceptable target
that enters the pre-dened Sensivity region. = 100 - S1/ST × 100. S1 stands for
the target body part that goes across the pre-dened region. ST stands for the
complete target body. The higher the value of sensivity is, the more easily the
alarm can be triggered.
Threshold It stands for the of the objects in the region. Alarm is triggered theme le aer
object is and stays in the region for the set period.le me
Figure 2-12 Set Rule
5. Oponal: You can set the parameters of areas by the above steps.mulple repeang
6. For the arming schedule refer to . For the linkage method sengs, Set Arming Schedule sengs,
refer to Linkage Method Sengs .
7. Click Save.
Set Object Removal Detecon
It detects whether the objects are removed from the pre-dened detecon region, such as the
exhibits on display. If it occurs, the device can take linkage and the acons sta can take measures
to reduce property loss.
Steps
1. Go to Conguraon → Event → Smart Event → Object Removal Detecon .
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2. Check .Enable
3. Select a . For the region see .Region sengs, Draw Area
4. Set the rule.
Sensivity It stands for the percentage of the body part of an acceptable target that leaves
the region.pre-dened
Sensivity = 100 – S1/ST*100
S1 stands for the target body part that leaves the pre-dened region. ST stands
for the complete target body.
Example: If you set the value as 60, a target is possible to be counted as a
removed object only when 40 percent body part of the target leaves the region.
Threshold The threshold for the of the objects removed from the region. If you set theme
value as 10, alarm is triggered the object disappears from the region foraer
10s.
5. Oponal: Repeat the above steps to set more regions.
6. For the arming schedule sengs, see . For the linkage method seeSet Arming Schedule sengs,
Linkage Method Sengs .
7. Click Save.
Note
The is only supported by certain models. The actual display varies with the models.funcon
Draw Area
This introduces the secon conguraon of area.
Steps
1. Click Detecon Area.
2. Click on the live view to draw the boundaries of the detecon region, and right click to complete
drawing.
3. Click Save.
Note
●Click to clear the selected area.Clear
●Click to clear all Clear All pre-dened areas.
Set Size Filter
This part introduces the of size seng lter. Only the target whose size is between the minimum
value and maximum value is detected and triggers alarm.
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Steps
1. Click Max. Size, and drag the mouse in the live view to draw the maximum target size.
2. Click , and drag the mouse in the live view to draw the minimum target size.Min. Size
3. Click Save.
2.7 Network Sengs
2.7.1 TCP/IP
TCP/IP must be properly sengs congured before you operate the device over network. IPv4 and
IPv6 are both supported. Both versions can be congured conicng simultaneously without to
each other.
Go to Conguraon Sengs → Network → Basic → TCP/IP for parameter sengs.
NIC Type
Select a NIC (Network Interface Card) type according to your network condion.
IPv4
Two IPv4 modes are available.
DHCP
The device automacally gets the IPv4 parameters from the network if you check . TheDHCP
device IP address is changed enabling the You can use SADP to get the device IPaer funcon.
address.
Note
The network that the device is connected to should support DHCP (Dynamic Host
Conguraon Protocol).
Manual
You can set the device IPv4 parameters manually. Input , , andIPv4 Address IPv4 Subnet Mask
IPv4 Default Gateway Test, and click to see if the IP address is available.
IPv6
Three IPv6 modes are available.
Route Adversement
The IPv6 address is generated by combining the route and the device Macadversement
address.
Note
Route mode requires the support from the router that the device is connectedadversement
to.
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DHCP
The IPv6 address is assigned by the server, router, or gateway.
Manual
Input , , IPv6 Address IPv6 Subnet IPv6 Default Gateway. Consult the network administrator for
required informaon.
MTU
It stands for maximum transmission unit. It is the size of the largest protocol data unit that can
be communicated in a single network layer transacon.
The valid value range of MTU is 1280 to 1500.
DNS
It stands for domain name server. It is required if you need to visit the device with domain
name. And it is also required for some applicaons (e.g., sending email). Set Preferred DNS
Server Alternate DNS server and properly if needed.
Dynamic Domain Name
Check and input Enable Dynamic Domain Name Register Domain Name. The device is
registered under the register domain name for easier management within the local area
network.
Note
DHCP should be enabled for the dynamic domain name to take eect.
Mulcast
Mulcast is group where data transmission is addressed to a group of communicaon desnaon
devices simultaneously.
Go to Conguraon Sengs Mulcast → Network → Basic → for the mulcast sengs.
IP Address
It stands for the address of host.mulcast
Stream Type
The stream type as the source.mulcast
Video Port
The video port of the selected stream.
Audio Port
The audio port of the selected stream.
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Mulcast Discovery
Check the Enable DiscoveryMulcast , and then the online network camera can be automacally
detected by client soware via private mulcast protocol in the LAN.
2.7.2 SNMP
You can set the SNMP network management protocol to get the alarm event and excepon
messages in network transmission.
Before You Start
Before the SNMP, you should download the SNMP seng soware and manage to receive the
device informaon via SNMP port.
Steps
1. Go to the page: sengs Conguraon → Network → Advanced → SNMP Sengs .
2. Check , or .Enable SNMPv1 Enable SNMP v2c Enable SNMPv3
Note
The SNMP version you select should be the same as that of the SNMP soware.
And you also need to use the dierent version according to the security level required. SNMP v1
is not secure and SNMP v2 requires password for access. And SNMP v3 provides andencrypon
if you use the third version, HTTPS protocol must be enabled.
3. Congure sengs. the SNMP
4. Click Save.
2.7.3 Set SRTP
The Secure Real-me Transport Protocol (SRTP) is a Real-me Transport Protocol (RTP) internet
protocol, intended to provide message and integrity, and replay encrypon, authencaon aack
protecon to the RTP data in both unicast and mulcast applicaons.
Steps
1. Go to Conguraon → Network → Advanced → SRTPSengs .
2. Select Server Cercate.
3. Select Encrypted Algorithm.
4. Click Save.
Note
●Only certain device models support this funcon.
●If the is abnormal, check if the selected funcon cercate cercate is abnormal in
management.
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2.7.4 Port Mapping
By port mapping, you can access devices through the port.seng specied
Before You Start
When the ports in the device are the same as those of other devices in the network, refer to Port
to modify the device ports.
Steps
1. Go to Conguraon Sengs → Network → Basic → NAT .
2. Select the port mapping mode.
Auto Port Mapping Refer to Set Auto Port Mapping for detailed informaon.
Manual Port Mapping Refer to Set Manual Port Mapping for detailed informaon.
3. Click Save.
Set Auto Port Mapping
Steps
1. Check , and choose a friendly name for the camera, or you can use the defaultEnable UPnP™
name.
2. Select the port mapping mode to .Auto
3. Click Save.
Note
UPnP™ on the router should be enabled at the same funcon me.
Set Manual Port Mapping
Steps
1. Check , and choose a friendly name for the device, or you can use the defaultEnable UPnP™
name.
2. Select the port mapping mode to , and set the external port to be the same as theManual
internal port.
3. Click Save.
What to do next
Go to the router port mapping sengs interface and set the port number and IP address to be the
same as those on the device. For more refer to the router user manual.informaon,
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Set Port Mapping on Router
The following are for a certain router. The vary depending on sengs sengs dierent models of
routers.
Steps
1. Select the WAN Connecon Type.
2. Set the , IP Address Subnet Mask and other network parameters of the router.
3. Go to Forwarding → Virtual Severs Port Number IP Address , and input the and .
4. Click Save.
Example
When the cameras are connected to the same router, you can congure the ports of a camera as
80, 8000, and 554 with IP address 192.168.1.23, and the ports of another camera as 81, 8001, 555,
8201 with IP 192.168.1.24.
Figure 2-13 Port Mapping on Router
Note
The port of the network camera cannot with other ports. For example, some webconict
management port of the router is 80. Change the camera port if it is the same as the management
port.
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2.7.5 Port
The device port can be when the device cannot access the network due to port modied conicts.
Cauon
Do not modify the default port parameters at will, otherwise the device may be inaccessible.
Go to Conguraon → Network → Basic → Port Sengs for port sengs.
HTTP Port
It refers to the port through which the browser accesses the device. For example, when the
HTTP Port is to 81, you need to enter in the browser for login.modied hp://192.168.1.64:81
HTTPS Port
It refers to the port through which the browser accesses the device with cercate. Cercate
vericaon is required to ensure the secure access.
RTSP Port
It refers to the port of real-me streaming protocol.
SRTP Port
It refers to the port of secure transport protocol.real-me
Server Port
It refers to the port through which the client adds the device.
Enhanced SDK Service Port
It refers to the port through which the client adds the device. Cercate vericaon is required
to ensure the secure access.
WebSocket Port
TCP-based full-duplex communicaon protocol port for plug-in free preview.
WebSockets Port
TCP-based full-duplex protocol port for plug-in free preview. communicaon Cercate
vericaon is required to ensure the secure access.
Note
●Enhanced SDK Service Port, WebSocket Port, and WebSockets Port are only supported by certain
models.
●For device models that support that go to funcon, Conguraon → Network → Advanced
Sengs to enable it.→ Network Service
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2.7.6 Access to Device via Domain Name
You can use the Dynamic DNS (DDNS) for network access. The dynamic IP address of the device can
be mapped to a domain name resoluon server to realize the network access via domain name.
Before You Start
Registraon on the DDNS server is required before the DDNS of the device.conguring sengs
Steps
1. Refer to TCP/IP to set DNS parameters.
2. Go to the DDNS page: sengs Conguraon → Network → Basic → DDNS Sengs .
3. Check and select .Enable DDNS DDNS type
DynDNS
Dynamic DNS server is used for domain name resoluon.
NO-IP
NO-IP server is used for domain name resoluon.
4. Input the domain name informaon, and click .Save
5. Check the device ports and complete port mapping. Refer to Port to check the device port , and
refer to for port mapping Port Mapping sengs.
6. Access the device.
By Browsers Enter the domain name in the browser address bar to access the device.
By Client Soware Add domain name to the client soware. Refer to the client manual for
specic adding methods.
2.7.7 Access to Device via PPPoE Dial Up Connecon
This device supports the PPPoE auto dial-up The device gets a public IP address by ADSLfuncon.
dial-up the device is connected to a modem. You need to aer congure the PPPoE parameters of
the device.
Steps
1. Go to Conguraon Sengs → Network → Basic .→ PPPoE
2. Check .Enable PPPoE
3. Set the PPPoE parameters.
Dynamic IP
Aer successful dial-up, the dynamic IP address of the WAN is displayed.
User Name
User name for dial-up network access.
Password
Password for dial-up network access.
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Conrm
Input your dial-up password again.
4. Click Save.
5. Access the device.
By Browsers Enter the WAN dynamic IP address in the browser address bar to access
the device.
By Client Soware Add the WAN dynamic IP address to the client soware. Refer to the
client manual for details.
Note
The obtained IP address is dynamically assigned via PPPoE, so the IP address always changes
aer reboong the camera. To solve the inconvenience of the dynamic IP, you need to get a
domain name from the DDNS provider (e.g. DynDns.com). Refer to Access to Device via Domain
Name for detail informaon.
2.7.8 Wireless Dial
Data of audio, video and image can be transferred via 3G/4G wireless network.
Note
The is only supported by certain device models.funcon
Set Wireless Dial
The built-in wireless module oers dial-up access to the Internet for the device.
Before You Start
Get a SIM card, and acvate 3G/4G services. Insert the SIM card to the corresponding slot.
Steps
1. Go to Conguraon → Network → Advanced → Wireless DialSengs .
2. Check to enable the funcon.
3. Click Dial Parameters to congure and save the parameters.
4. Click . See Dial Plan Set Arming Schedule for detailed informaon.
5. Oponal: AllowlistSet . See for detailed informaon.
6. Click Dial Status.
Click Refresh Refresh the dial status.
Click Disconnect Disconnect the 3G/4G wireless network.
When the Dial Status turns to , it means a successful dial.Connected
7. Access the device via the of the computer in the network.IP Address
-Input the IP address in the browser to access the device.
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-Add the device in client Select applicaon. IP/Domain, and input IP address and other
parameters to access the device.
2.7.9 Wi-Fi
Connect the device to wireless network by Wi-Fi parameters.seng
Note
This is only supported by certain device models.funcon
Connect Device to Wi-Fi
Before You Start
Refer to the user manual of wireless router or AP to set SSID, key, and other parameters.
Steps
1. Go to TCP/IP sengs page: Conguraon → Network → Basic Conguraon → TCP/IP .
2. Select to set the parameters. Refer to Wlan TCP/IP for detailed conguraon.
Note
For stable use of Wi-Fi, it is not recommended to use DHCP.
3. Go to Wi-Fi page: sengs Conguraon → Network → Advanced Conguraon .→ Wi-Fi
4. Set and save the parameters.
1) Click .Search
2) Select a , which should be the same as that of wireless router or AP.SSID
The parameters of the network is automacally shown in .Wi-Fi
3) Select the as Network Mode Manage.
4) Input the key to connect the wireless network. The key should be that of the wireless network
connecon you set on the router.
What to do next
Go to TCP/IP page: sengs Conguraon → Network → Basic Conguraon → TCP/IP , and click
Wlan IPv4 Address to check the and log in the device.
2.7.10 Set Network Service
You can control the ON/OFF status of certain protocol as desired.
Steps
Note
This varies according to funcon dierent models.
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1. Go to Conguraon → Network → Advanced → Network ServiceSengs .
2. Set network service.
WebSocket & WebSockets
WebSocket or WebSockets protocol should be enabled if you use Google Chrome 57 and its
above version or Mozilla Firefox 52 and its above version to visit the device. Otherwise, live
view, image capture, digital zoom, etc. cannot be used.
If the device uses HTTP, enable WebSocket.
If the device uses HTTPS, enable WebSockets.
When you use WebSockets, select the Server Cercate.
Note
Complete cercate management before server selecng cercate. Refer to Cercate
Management for detailed informaon.
SDK Service & Enhanced SDK Service
Check to add the device to the client with SDK protocol.Enable SDK Service soware
Check to add the device to the client with SDK overEnable Enhanced SDK Service soware
TLS protocol.
When you use Enhanced SDK Service, select the Server Cercate.
Note
●Complete cercate management before server selecng cercate. Refer to Cercate
Management for detailed informaon.
●When set up between the device and the client connecon soware, it is recommended to
use Enhanced SDK Service and set the communicaon in Arming Mode to encrypt the data
transmission. See the user manual of the client soware sengs. for the arming mode
TLS (Transport Layer Security)
The device oers TLS1.1, TLS1.2 and TLS1.3. Enable one or more protocol versions according
to your need.
Bonjour
Uncheck to disable the protocol.
3. Click Save.
2.7.11 Set Open Network Video Interface
If you need to access the device through Open Network Video Interface protocol, you can
congure sengs the user to enhance the network security.
Steps
1. Go to Conguraon → Network → Advanced → Sengs Integraon Protocol .
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2. Check Enable Open Network Video Interface.
3. Click to Add congure the Open Network Video Interface user.
Delete Delete the selected Open Network Video Interface user.
Modify Modify the selected Open Network Video Interface user.
4. Click Save.
5. Oponal: Repeat the steps above to add more Open Network Video Interface users.
2.7.12 Set ISUP
When the device is registered on ISUP (formerly called Ehome), you can visit and manageplaorm
the device, transmit data, and forward alarm informaon over public network.
Steps
1. Go to Conguraon → Network → Advanced → AccessSengs Plaorm .
2. Select as the access mode.ISUP plaorm
3. Select .Enable
4. Select a protocol version and input related parameters.
5. Click Save.
Register status turns to when the Online funcon is correctly set.
2.7.13 Set Alarm Server
The device can send alarms to IP address or host name through HTTP, HTTPS, or ISUPdesnaon
protocol. The desnaon IP address or host name should support HTTP, HTTP, or ISUP data
transmission.
Steps
1. Go to Conguraon → Network → Advanced → Alarm Server Sengs .
2. Enter Desnaon IP or Host Name URL Port, , and .
3. Oponal: EnableCheck to enable ANR.
4. Select Protocol.
Note
HTTP, HTTPS, and ISUP are selectable. It is recommended to use HTTPS, as it encrypts the data
transmission during communicaon.
5. Click Test to check if the IP or host is available.
6. Click Save.
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2.8 Arming Schedule and Alarm Linkage
Arming schedule is a customized period in which the device performs certain tasks. Alarmme
linkage is the response to the detected certain incident or target during the scheduled me.
2.8.1 Set Arming Schedule
Set the valid of the device tasks.me
Steps
1. Click .Arming Schedule
2. Drag the me bar to draw desired valid me.
Note
Up to 8 periods can be congured for one day.
3. Adjust the period.me
-Click on the selected period, and enter the desired value. Click .me Save
-Click on the selected me period. Drag the both ends to adjust the period.me
-Click on the selected period, and drag it on the bar.me me
4. Oponal: Copy to...Click to copy the same to other days.sengs
5. Click Save.
2.8.2 Linkage Method Sengs
You can enable the linkage when an event or alarm occurs.funcons
Trigger Alarm Output
If the device has been connected to an alarm output device, and the alarm output No. has been
congured, informaon the device sends alarm to the connected alarm output device when an
alarm is triggered.
Steps
Note
This is only supported by certain models.funcon
1. Go to Conguraon → Event → Basic Event → Alarm Output .
2. Set alarm output parameters.
Automac Alarm For the informaon conguraon, about the see .Automac Alarm
Manual Alarm For the informaon conguraon, about the see .Manual Alarm
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3. Click Save.
Manual Alarm
You can trigger an alarm output manually.
Steps
1. Set the manual alarm parameters.
Alarm Output No.
Select the alarm output No. according to the alarm interface connected to the external alarm
device.
Alarm Name
Edit a name for the alarm output.
Delay
Select .Manual
2. Click to enable manual alarm output.Manual Alarm
3. Oponal: Clear AlarmClick to disable manual alarm output.
Automac Alarm
Set the alarm parameters, then the device triggers an alarm output automac automacally in the
set arming schedule.
Steps
1. Set automac alarm parameters.
Alarm Output No.
Select the alarm output No. according to the alarm interface connected to the external alarm
device.
Alarm Name
Custom a name for the alarm output.
Delay
It refers to the me duraon that the alarm output remains an alarm occurs.aer
2. Set the alarming schedule. For the informaon sengs, about the see .Set Arming Schedule
3. Click to copy the parameters to other alarm output channels.Copy to…
4. Click Save.
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FTP/NAS/Memory Card Uploading
If you have enabled and congured the FTP/NAS/memory card uploading, the device sends the
alarm informaon to the FTP server, network storage and memory card when an alarm isaached
triggered.
Refer to to set the FTP server.Set FTP
Refer to Set NAS for NAS conguraon.
Refer to for memory card storage Set Memory Card conguraon.
Send Email
Check , and the device sends an email to the designated addresses with alarmSend Email
informaon when an alarm event is detected.
For email sengs, refer to .Set Email
Set Email
When the email is congured and is enabled as a linkage method, the device sends anSend Email
email nocaon to all designated receivers if an alarm event is detected.
Before You Start
Set the DNS server before using the Email Go to funcon. Conguraon → Network → Basic
Sengs → TCP/IP for DNS sengs.
Steps
1. Go to email page: sengs Conguraon Sengs → Network → Advanced .→ Email
2. Set email parameters.
1) Input the sender's email informaon, including the , , andSender's Address SMTP Server
SMTP Port.
2) Oponal: If your email server requires check and input yourauthencaon, Authencaon
user name and password to log in to the server.
3) Set the E-mail Encrypon.
●When you select or , and disable STARTTLS, emails are sent SSL TLS aer encrypted by SSL or
TLS. The SMTP port should be set as 465.
●When you select or and SSL TLS Enable STARTTLS, emails are sent encrypted byaer
STARTTLS, and the SMTP port should be set as 25.
Note
If you want to use STARTTLS, make sure that the protocol is supported by your email server.
If you check the Enable STARTTLS while the protocol is not supported by your email sever,
your email is sent with no encrypon.
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4) If you want to receive with alarm pictures, check . TheOponal: nocaon Aached Image
nocaon aached email has 3 alarm pictures about the event with congurable image
capturing interval.
5) Input the receiver's informaon, including the receiver's name and address.
6) Click Test to see if the funcon congured. is well
3. Click Save.
Nofy Surveillance Center
Check , the alarm Nofy Surveillance Center informaon is uploaded to the surveillance center
when an alarm event is detected.
Trigger Recording
Check Trigger Recording, and the device records the video about the detected alarm event.
For recording refer to sengs, Video Recording and Picture Capture .
Flashing Light
Aer seng enabling and Flashing Light the , the light whenFlashing Light Alarm Output ashes
an alarm event is detected.
Set Flashing Alarm Light Output
Steps
1. Go to Conguraon → Event → Basic Event → Flashing Alarm Light Output .
2. Set Flashing Duraon, Flashing Frequency Brightness and .
Flashing Duraon
The period the lasts when one alarm happens.me ashing
Flashing Frequency
The speed of the light. High, Medium, and Low are selectable.ashing
Brightness
The brightness of the light.
3. Edit the arming schedule.
4. Click Save.
Note
Only certain camera models support the funcon.
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Audible Warning
Aer enabling Audible Warning Audible Alarm Output and seng , the built-in speaker of the
device or connected external speaker plays warning sounds when an alarm happens.
For audible alarm output sengs, refer to .Set Audible Alarm Output
Note
The is only supported by certain camera models.funcon
Set Audible Alarm Output
When the device detects targets in the detecon area, audible alarm can be triggered as a
warning.
Steps
1. Go to Conguraon → Event → Basic Event → Audible Alarm Output .
2. Select Sound Type and set related parameters.
-Select and set the alarm Prompt mes you need.
-Select Warning and its contents. Set the alarm mes you need.
-Select Custom Audio. You can select a custom audio from the drop-down list. If no isle le
available, you can click to upload an audio that meets the requirement. Up to threeAdd le
audio can be uploaded.les
3. Oponal: TestClick to play the selected audio on the device.le
4. Set arming schedule for audible alarm. See for details.Set Arming Schedule
5. Click Save.
Note
The is only supported by certain device models.funcon
2.9 System and Security
It introduces system maintenance, system and security management, and explains how tosengs
congure relevant parameters.
2.9.1 View Device Informaon
You can view device informaon, such as Device No., Model, Serial No. and Firmware Version.
Enter Conguraon → System → System → Basic Sengs Informaon to view the device
informaon.
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2.9.2 Search and Manage Log
Log helps locate and troubleshoot problems.
Steps
1. Go to Conguraon → System → Maintenance → Log .
2. Set search condions Major Type Minor Type Start Time End Time, , , and .
3. Click .Search
The matched log les will be displayed on the log list.
4. Oponal: ExportClick to save the log in your computer.les
2.9.3 Simultaneous Login
The administrator can set the maximum number of users logging into the system through web
browser simultaneously.
Go to Conguraon → System → User Management General Simultaneous Login , click and set .
2.9.4 Import and Export Conguraon File
It helps speed up batch conguraon on other devices with the same parameters.
Enter Conguraon → System → Maintenance → Upgrade & Maintenance . Choose device
parameters that need to be imported or exported and follow the instrucons on the interface to
import or export conguraon le.
2.9.5 Export Diagnose Informaon
Diagnose informaon includes running log, system informaon, hardware informaon.
Go to Conguraon → System → Maintenance → Upgrade & Maintenance Diagnose , and click
Informaon to export diagnose informaon of the device.
2.9.6 Reboot
You can reboot the device via browser.
Go to Conguraon → System → Maintenance → Upgrade & Maintenance Reboot , and click .
2.9.7 Restore and Default
Restore and Default helps restore the device parameters to the default sengs.
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Steps
1. Go to Conguraon → System → Maintenance → Upgrade & Maintenance .
2. Click Restore Default or according to your needs.
Restore Reset device parameters, except user IP parameters and video formatinformaon,
to the default sengs.
Default Reset all the parameters to the factory default.
Note
Be careful when using this to the factory default, all thefuncon. Aer reseng
parameters are reset to the default sengs.
2.9.8 Upgrade
Before You Start
You need to obtain the correct upgrade package.
Cauon
DO NOT disconnect power during the process, and the device reboots automacally aer upgrade.
Steps
1. Go to Conguraon → System → Maintenance → Upgrade & Maintenance .
2. Choose one method to upgrade.
Firmware Locate the exact path of the upgrade le.
Firmware Directory Locate the directory which the upgrade belongs to.le
3. Click to select the upgrade Browse le.
4. Click Upgrade.
2.9.9 Device Auto Maintenance
Steps
1. Check Enable Auto Maintenance.
2. Read the prompt informaon and click .OK
3. Select the date and me you want to restart the device.
4. Click Save.
Note
This is only available for Administrator.funcon
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Warning
Aer enabling auto maintenance, the device will restart according to theautomacally
maintenance plan. The device cannot record video during the restarng process.
2.9.10 View Open Source LicenseSoware
Go to Conguraon → System → System → About Device View Licenses Sengs , and click .
2.9.11 Wiegand
Note
This is only supported by certain camera models.funcon
Check and select the protocol. The default protocol is SHA-1 26bit.Enable
If enabled, the recognized license plate number will be output via the selected Wiegand protocol.
2.9.12 Metadata
Metadata is the raw data that the camera collects before algorithm processing. It provide the
opon to users to explore various data usages.
Note
The is only supported by certain device models.funcon
Go to Conguraon → System → Metadata Sengs to enable metadata uploading of the desired
funcon.
Smart Event
The metadata of the smart event includes the target ID, target coordinate, etc.me,
2.9.13 Time and Date
You can congure me and date of the device by zone, conguring me me synchronizaon and
Daylight Saving Time (DST).
Synchronize Time Manually
Steps
1. Go to Conguraon → System → System → Time Sengs Sengs .
2. Select .Time Zone
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3. Click .Manual Time Sync.
4. Choose one me synchronizaon method.
-Select , and manually input or select date and from the pop-up calendar.Set Time me
-Check Sync. with computer me to synchronize the of the device with that of the localme
PC.
5. Click Save.
Set NTP Server
You can use NTP server when accurate and reliable source is required.me
Before You Start
Set up a NTP server or obtain NTP server informaon.
Steps
1. Go to Conguraon → System → System → Time Sengs Sengs .
2. Select .Time Zone
3. Click .NTP
4. Set , Server Address NTP Port Interval and .
Note
Server Address is NTP server IP address.
5. Click Test to test server connecon.
6. Click Save.
Synchronize Time by Satellite
Note
This varies depending on funcon dierent devices.
Steps
1. Enter Conguraon → System → System → Time Sengs Sengs .
2. Select Satellite Time Sync..
3. Set Interval.
4. Click Save.
Set DST
If the region where the device is located adopts Daylight Saving Time (DST), you can set this
funcon.
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Steps
1. Go to Conguraon → System → System → DST Sengs .
2. Check .Enable DST
3. Select , and Start Time End Time DST Bias.
4. Click Save.
2.9.14 Set RS-485
RS-485 is used to connect the device to external device. You can use RS-485 to transmit the data
between the device and the computer or terminal when the communicaon distance is too long.
Before You Start
Connect the device and computer or terminal with RS-485 cable.
Steps
1. Go to Conguraon → System → System → RS-485 Sengs .
2. Set the RS-485 parameters.
Note
You should keep the parameters of the device and the computer or terminal all the same.
3. Click Save.
2.9.15 Set RS-232
RS-232 can be used to debug device or access peripheral device. RS-232 can realize communicaon
between the device and computer or terminal when the communicaon distance is short.
Before You Start
Connect the device to computer or terminal with RS-232 cable.
Steps
1. Go to Conguraon → System → System → RS-232 Sengs .
2. Set RS-232 parameters to match the device with computer or terminal.
3. Click Save.
2.9.16 Power Consumpon Mode
It is used to switch the power when the device is working.consumpon
Note
The is only supported by certain camera models.funcon
Go to Conguraon Proacve → Mode → Power Mode Consumpon , select the desired power
consumpon mode.
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Performance Mode
The device works with all the enabled.funcons
Proacve Mode
The device DSP works normally. It records the videos with the main stream at the half frame
rate, and supports the remote login, preview and the conguraon.
Low Power Sleep
When the device power is lower than Threshold of Low Power Sleep Mode, the device enters
sleep mode.
When the device power is recovered to 10% above the threshold, the device enters the user
conguraon mode.
Scheduled Sleep
If the device is during , it enters the sleep mode, otherwise it enters theScheduled Sleep Time
user conguraon mode.
Note
For the scheduled sleep schedule see .sengs, Set Arming Schedule
The device supports the wake. For the details, see ming Set Timing Wake .
2.9.17 External Device
For the device external devices, including the supplement light, wiper on the housing,supporng
the LED light, and heater, you can control them via the Web browser when it is used with the
housing. External devices vary with models.
Supplement Light Sengs
You can set supplement light and refer to the actual device for relevant parameters.
Smart Supplement Light
Smart supplement light avoids over exposure when the supplement light is on.
Supplement Light Mode
When the device supports supplement light, you can select supplement light mode.
IR Mode
IR light is enabled.
White Light Mode
White light is enabled.
Mix Mode
Both IR light and white light are enabled.
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O
Supplement light is disabled.
Brightness Adjustment Mode
Auto
The brightness adjusts according to the actual environment automacally.
Manual
You can drag the slider or set value to adjust the brightness.
Heater
You can enable heater to remove fog around the lens of the device.
Go to Conguraon → System → System → External Device Sengs and select the mode as
required.
2.9.18 Security
You can improve system security by security parameters.seng
Authencaon
You can improve network access security by RTSP and WEB seng authencaon.
Go to Conguraon → System → Security → Authencaon to choose authencaon protocol
and method according to your needs.
RTSP Authencaon
Digest and digest/basic are supported, which means authencaon informaon is needed when
RTSP request is sent to the device. If you select digest/basic, it means the device supports
digest or basic authencaon. If you select digest, the device only supports digest
authencaon.
RTSP Digest Algorithm
MD5, SHA256 and MD5/SHA256 encrypted algorithm in RTSP If you enable theauthencaon.
digest algorithm except for MD5, the third-party plaorm might not be able to log in to the
device or enable live view because of compability. The encrypted algorithm with high strength
is recommended.
WEB Authencaon
Digest and digest/basic are supported, which means authencaon informaon is needed when
WEB request is sent to the device. If you select digest/basic, it means the device supports digest
or basic authencaon. If you select digest, the device only supports digest authencaon.
WEB Digest Algorithm
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MD5, SHA256 and MD5/SHA256 encrypted algorithm in WEB If you enable theauthencaon.
digest algorithm except for MD5, the third-party might not be able to log in to theplaorm
device or enable live view because of compability. The encrypted algorithm with high strength
is recommended.
Note
Refer to the content of protocol to view requirements.specic authencaon
Set IP Address Filter
IP address lter is a tool for access control. You can enable the IP address to allow or forbidlter
the visits from the certain IP addresses.
IP address refers to IPv4.
Steps
1. Go to Conguraon → System → Security → IP Address Filter .
2. Check Enable IP Address Filter.
3. Select the type of IP address lter.
Forbidden IP addresses in the list cannot access the device.
Allowed Only IP addresses in the list can access the device.
4. Edit the IP address list.lter
Add Add a new IP address or IP address range to the list.
Modify Modify the selected IP address or IP address range in the list.
Delete Delete the selected IP address or IP address range in the list.
5. Click Save.
Set HTTPS
HTTPS is a network protocol that enables encrypted transmission and identy authencaon,
which improves the security of remote access.
Steps
1. Go to Conguraon → Network → Advanced → HTTPSSengs .
2. Check to access the camera via HTTP or HTTPS protocol.Enable
3. Check to access the camera only via HTTPS protocol.Enable HTTPS Browsing
4. Select the Server Cercate.
5. Click Save.
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Note
If the is abnormal, check if the selected funcon cercate is abnormal in Cercate
Management.
Set QoS
QoS (Quality of Service) can help improve the network delay and network congeson seng by
the priority of data sending.
Note
QoS needs support from network device such as router and switch.
Steps
1. Go to Conguraon → Network → Advanced Conguraon .→ QoS
2. Set Video/Audio DSCP Alarm DSCP Management DSCP, and .
Note
Network can the priority of data transmission. The bigger the DSCP value is, the higheridenfy
the priority is. You need to set the same value in router while conguraon.
3. Click Save.
Set IEEE 802.1X
IEEE 802.1x is a port-based network access control. It enhances the security level of the LAN/
WLAN. When devices connect to the network with IEEE 802.1x standard, the isauthencaon
needed.
Go to Conguraon → Network → Advanced → 802.1XSengs , and enable the funcon.
Set Protocol EAPOL Version and according to router informaon.
Protocol
EAP-LEAP, EAP-TLS, and EAP-MD5 are selectable
EAP-LEAP and EAP-MD5
If you use EAP-LEAP or EAP-MD5, the authencaon congured. server must be Register a
user name and password for 802.1X in the server in advance. Input the user name and
password for authencaon.
EAP-TLS
If you use EAP-TLS, input Idenfy, Private Key Password, and upload CA UserCercate,
Cercate and Private Key.
EAPOL Version
The EAPOL version must be with that of the router or the switch.idencal
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Control Timeout Sengs
If this is enabled, you will be logged out when you make no (not includingfuncon operaon
viewing live image) to the device via web browser within the set meout period.
Go to Conguraon → System → Security → Advanced Security to complete sengs.
Search Security Audit Logs
You can search and analyze the security log of the device so as to out the illegal intrusionles nd
and troubleshoot the security events.
Steps
Note
This is only supported by certain camera models.funcon
1. Go to Conguraon → System → Maintenance .→ Security Audit Log
2. Select log types, , and .Start Time End Time
3. Click .Search
The log that match the search les condions will be displayed on the Log List.
4. Oponal: ExportClick to save the log to your computer.les
Security Reinforcement
Security reinforce is a to enhance network security. With the enabled, riskysoluon funcon
funcons, protocols, ports of the device are disabled and more secured alternave funcons,
protocols and ports are enabled.
Go to Conguraon → System → Security → Advanced Security Security Reinforcement . Check ,
and click Save.
SSH
Secure Shell (SSH) is a cryptographic network protocol for network services over anoperang
unsecured network.
Go to Conguraon → System → Security → Security Service Enable SSH , and check .
The SSH is disabled by default.funcon
Cauon
Use the with The security risk of device internal funcon cauon. informaon leakage exists when
the is enabled.funcon
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2.9.19 Cercate Management
It helps to manage the server/client and CA cercates cercate, and to send an alarm if the
cercates are close to expiry date, or are expired/abnormal.
Note
The is only supported by certain device models.funcon
Create Self-signed Cercate
Steps
1. Click Create Self-signed Cercate.
2. Follow the prompt to enter Cercate ID Country/Region Hostname/IP Validity, , , and other
parameters.
Note
The cercate leers ID should be digits or and be no more than 64 characters.
3. Click .OK
4. Oponal: ExportClick to export the cercate, or click Delete to delete the cercate to
recreate a cercate, or click Cercate Properes to view the cercate details.
Create Cercate Request
Before You Start
Select a self-signed cercate.
Steps
1. Click Create Cercate Request.
2. Enter the related informaon.
3. Click .OK
Import Cercate
Steps
1. Click .Import
2. Click Create Cercate Request.
3. Enter the Cercate ID.
4. Click to select the desired server/client Browser cercate.
5. Select the desired import method and enter the required informaon.
6. Click .OK
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7. Oponal: ExportClick to export the cercate, or click Delete to delete the cercate to
recreate a cercate, or click Cercate Properes to view the cercate details.
Note
●Up to 16 cercates are allowed.
●If certain are using the funcons cercate, it cannot be deleted.
●You can view the that are using the funcons cercate funcons in the column.
●You cannot create a cercate exisng cercate that has the same ID with that of the and
import a cercate that has the same content with that of the exisng cercate.
Install Server/Client Cercate
Steps
1. Go to Conguraon → System → Security → Cercate Management .
2. Click Create Self-signed Cercate, Create Cercate Request Import and to install server/client
cercate.
Create self-signed cercate Refer to Create Self-signed Cercate
Create cercate request Refer to Create RequestCercate
Import Cercate Refer to Import Cercate
Install CA Cercate
Steps
1. Click .Import
2. Enter the Cercate ID.
3. Click to select the desired server/client Browser cercate.
4. Select the desired import method and enter the required informaon.
5. Click .OK
Note
Up to 16 cercates are allowed.
Enable Cercate Expiraon Alarm
Steps
1. Check Enable Cercate Expiraon Alarm. If enabled, you will receive an email or the camera
links to the surveillance center that the cercate will expire soon, or is expired or abnormal.
2. Set the Remind Me Before Expiraon (day) Alarm Frequency (day), and Detecon Time (hour).
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Note
●If you set the reminding day before expiraon to 1, then the camera will remind you the day
before the expiraon day. 1 to 30 days are available. Seven days is the default reminding days.
●If you set the reminding day before expiraon detecon me to 1, and the to 10:00, and the
cercate will expire in 9:00 the next day, the camera will remind you in 10:00 the rst day.
3. Click Save.
2.9.20 User and Account
Set User Account and Permission
The administrator can add, modify, or delete other accounts, and grant dierent permission to
dierent user levels.
Cauon
To increase security of using the device on the network, please change the password of your
account regularly. Changing the password every 3 months is recommended. If the device is used in
high-risk environment, it is recommended that the password should be changed every month or
week.
Steps
1. Go to Conguraon → System → User Management → User Management .
2. Click . Enter , select Add User Name Level, and enter Password. Assign remote permission to
users based on needs.
Administrator
The administrator has the authority to all operaons and can add users and operators and
assign permission.
User
Users can be assigned permission of viewing live video, seng PTZ parameters, and changing
their own passwords, but no permission for other operaons.
Operator
Operators can be assigned all permission except for operaons on the administrator and
creang accounts.
Modify Select a user and click to change the password and permission.Modify
Delete DeleteSelect a user and click .
Note
The administrator can add up to 31 user accounts.
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3. Click .OK
Simultaneous Login
The administrator can set the maximum number of users logging into the system through web
browser simultaneously.
Go to Conguraon → System → User Management General Simultaneous Login , click and set .
Online Users
The informaon of users logging into the device is shown.
Go to Conguraon → System → User Management → Online Users to view the list of online
users.
2.10 VCA Resource
VCA resource is a of smart supported by the device.collecon funcons
2.10.1 Allocate VCA Resource
VCA resource oers you to enable certain VCA according to actual needs. It helpsopons funcons
allocate more resources to the desired funcons.
Steps
1. Go to VCA → VCA Resource . For certain device models, you should go to Conguraon →
System → System Sengs → VCA Resource .
2. Select desired VCA funcons.
3. Save the sengs.
Note
Certain VCA are mutually exclusive.funcons
2.10.2 Set Open Plaorm
HEOP (Hikvision Embedded Open allows you to install the for the third-partyPlaorm) applicaon
to develop and run its and service. For the device HEOP, you can follow thefuncon supporng
steps to import and run smart applicaons.
Steps
1. Go to VCA → APP .
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Note
Before installing the make sure that the you want to install theapplicaon, applicaon t
following condions.
●Each applicaon has its own exclusive name.
●The FLASH memory space that the applicaon takes up is less than the available FLASH
memory space of the device.
●The memory and compung applicaon power of the is less than that available memory and
compung power of the device.
2. In , click .Apps Import Applicaon
3. Click to select an package.Browse applicaon
4. Click to import the package. You can click the APP to view relevant details.Import
5. Oponal: Set applicaon.
Click Enable or disable the applicaon.
Click Delete the applicaon.
Click Export log.Download Logs
Click Update Browse a local path and import an applicaon
package to update the applicaon.
Figure 2-14 Set VCA Resource
2.10.3 Road Trac
Vehicle and Detecon Mixed-trac Detecon are available for the road trac monitoring. The
device captures the passing motor vehicles and non-motor vehicles and uploads the relevant
informaon together with the captured pictures.
Note
●For certain device models, you need to select Road Trac on VCA Resource page rst.
●This is only supported by certain device models.funcon
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Set Vehicle Detecon
The vehicles that enter the set lane can be detected and the picture of the vehicle and its license
plate can be captured and stored. Alarms will be triggered and captures can be uploaded.
Before You Start
Go to VCA → VCA Resources Road , and select Trac.
Steps
1. Go to VCA → Road Trac Detecon Conguraon → , and select Vehicle Detecon as detecon
type.
2. Check .Enable
3. Select the total number of lanes.
4. Click and drag the lane line to set its posion, or click and drag the line end to adjust the length
and angle of the line.
5. Adjust the zoom rao of the camera so that the size of the vehicle in the image is close to that of
the red frame. Only the of red frame is adjustable.posion
Note
Only 1 license plate can be captured at one for each lane.me
6. Select and Region Country/Region.
7. Select the license plate informaon upload mode.
Entrance/Exit The license plate informaon of the detected vehicle will be uploaded when
the vehicle passes the detecon area and triggers the in entrance/detecon
exit.
City Street The license plate informaon of the detected vehicle will be uploaded when
the vehicle passes the detecon area and triggers the in citydetecon
streets.
Alarm Input It means the input alarm will trigger a license plate capture and recognion
acon.
Note
●When Alarm Input is selected, the alarm input A<-1 will automacally be assigned to trigger
vehicle detecon and its alarm type is always NO.
●If the A<-1 alarm input is used to trigger vehicle detecon, it can not be used for other basic
events.
●When Alarm Input is selected and saved, previously congured linkage method for A<-1 will
be canceled.
8. Select the .Detecon mode
9. Check Remove Duplicated License Plates ans set the Time Interval. The default interval is 4me
minutes.
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Note
Up to 8 license plates are supported.
10. Set arming schedule and linkage method. For the arming schedule refer to sengs, Set Arming
Schedule . For the linkage method refer to sengs, Linkage Method Sengs .
11. Click Save.
Set Mixed-Trac Detecon Rule
The motor vehicles and non-motor vehicles that enter the set lane can be detected, and the
picture of targets can be captured and stored. Alarms will be triggered and captures can be
uploaded.
Before You Start
Go to VCA → VCA Resources Road , and select Trac.
Steps
1. Go to VCA → Road Trac Detecon Conguraon Mixed-trac Detecon → , and select as
detecon type.
2. Check .Enable
3. Select the total number of lanes.
4. Click and drag the lane line to set its posion, or click and drag the line end to adjust the length
and angle of the line.
5. Adjust the zoom rao of the camera so that the size of the vehicle in the image is close to that of
the red frame. Only the of red frame is adjustable.posion
Note
Only 1 license plate can be captured at one for each lane.me
6. Select and Region Country/Region.
7. Check Remove Duplicated License Plates ans set . The default interval is 4Time Interval me
minutes.
Note
Up to 8 license plates are supported.
8. Set arming schedule and linkage method. For the arming schedule refer to sengs, Set Arming
Schedule . For the linkage method refer to sengs, Linkage Method Sengs .
9. Click Save.
Uploading Pictures Sengs
You can set the image parameters of the captured images in vehicle detecon mixed-trac and
detecon.
Go to VCA → Road Trac .→ Picture
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Picture Quality
The larger the value is, the clearer the picture is, but larger storage space is also required.
Picture Size
The larger the value is, the larger the storage space is needed. And the level of network
transmission requirement is also higher.
License Plate Enhancement
The larger the value is, the clearer the license plate is, but larger storage space is also required.
Check License Plate Enhancement and set the level. The default level is 50.
Note
Only certain device models support this funcon.
Overlay
You can overlay camera, device or vehicle informaon on the captured image and click to
adjust the order of overlay texts.
Camera Sengs
You can set the parameters of each camera for management.beer
Go to Conguraon Trac → Road to set relevant parameters and click → Camera Save.
Import or Export Blocklist & Allowlist
You can import and export the blocklist and allowlist as desired, and check the list content in this
interface.
Steps
1. Click to open the PC local directory.Browse
2. Find the blocklist & allowlist le conrm. and click to select it. Click to Open
Note
●The to import should corresponds with the template that is required by the camera.le le
You are recommended to export an empty blocklist & allowlist from the camera as thele
template and in the content.ll
●The le should be in the .xls format and the cell format should be Text.
3. Click to import the selected Import le.
4. Click to open the PC local directory.Export
5. Select a directory in your PC local directory.
6. Name the le le in the name text led.
7. Click Save.
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2.10.4 Face Capture
The device can capture the face that appears in the area, and the face congured informaon will
be uploaded with the captured picture as well.
Note
Face capture is only supported by certain models.
Set Face Capture
The face that appears in the congured area can be captured.
Before You Start
To enable the funcon, go to VCA → VCA Resource Face Capture and select .
For the device HEOP, go to supporng VCA → APP Face Capture to import and enable .
Steps
1. Go to VCA → Face Capture .
2. For shield region sengs, refer to .Set Shield Region
3. Select and check to enable the rule.Rule Rule
4. Input the min. pupil distance in the text eld, or click to draw the min. pupil distance.
Min. Pupil Distance
The min. pupil distance refers to the minimum area between two pupils, and it is basic for the
device to recognize a face.
5. Input the max. pupil distance in the text eld, or click to draw the max. pupil distance.
6. Click to draw the area you want the face capture to take detecon eect. Draw area by le-
clicking end-points in the live view window, and right-clicking to the area drawing. It isnish
recommended that the drawn area occupies 1/2 to 2/3 of the live view image.
7. For the arming schedule sengs, refer to . For the linkage method Set Arming Schedule sengs,
refer to Linkage Method Sengs .
8. Click Save.
9. For overlay and capture sengs, refer to . For advanced parametersOverlay and Capture
sengs, refer to Face Capture Algorithms Parameters .
Result
You can view and download captured face images in . Refer to Picture View and Download Picture
for details.
Overlay and Capture
Choose to congure capture parameters and the informaon you want to display on stream and
picture.
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Display VCA info. on Stream
Display smart informaon on stream, including the target and rules informaon.
Display Target info. on Alarm Picture
Overlay the alarm picture with target informaon.
Target Picture Sengs
Custom, Head Shot, Half-Body Shot and Full-Body Shot are selectable.
Note
If you select Custom, you can customize , and as required.width head height body height
You can check Fixed Value to set the picture height.
Background Picture Sengs
Comparing to target picture, background picture is the scene image oers extra environmental
informaon. You can set the background picture quality and If the background imageresoluon.
need to be uploaded to surveillance center, check .Background Upload
People OverlayCounng
Select overlay type.ow
Select the daily reset me. Click if you want to reset right now.Manual Reset
Camera
You can set and Device No. Camera Info. for the camera, which can be overlaid on captured
picture.
Text Overlay
You can check desired items and adjust their order to display on captured pictures by .
The content of and Device No. Camera Info should be on the same page.
Face Capture Algorithms Parameters
It is used to set and opmize the parameters of the algorithm library for face capture.
Face Capture Version
It lists the version of the algorithms library.
Detecon Parameters
Generaon Speed
The speed to a target. The higher the value, the faster the target will be recognized.idenfy
Seng the value quite low, and if there was a face in the area from the start, thiscongured
face will not be captured. It can reduce the misinformaon painng of the faces in the wall or
posters. The default value of 3 is recommended.
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Sensivity
The to a target. The higher the value is, the easier a face will be recognized,sensivity idenfy
and the higher possibility of misinformaon would be. The default value of 3 is recommended.
Capture Parameters
Best Shot
The best shot aer target leave the detecon area.
Capture Times
It refers to the capture a face will be captured during its stay in the mes congured area. The
default value is 1.
Capture Threshold
It stands for the quality of face to trigger capture and alarm. Higher value means beer quality
should be met to trigger capture and alarm.
Quick Shot
You can quick shot threshold and max. capture interval.dene
Quick Shot Threshold
It stands for the quality of face to trigger quick shot.
Face Exposure
Check the checkbox to enable the face exposure.
Reference Brightness
The reference brightness of a face in the face exposure mode. If a face is detected, the camera
adjusts the face brightness according to the value you set. The higher the value, the brighter the
face is.
Minimum Duraon
The minimum of the camera exposures the face.duraon
Note
If the face exposure is enabled, please make sure the WDR is disabled, and the manualfuncon
iris is selected.
Face Filtering Time
It means the interval between the camera a face and taking a capture Ifme detecng acon.
the detected face stays in the scene for less than the set capture will not beltering me,
triggered. For example, if the face ltering me is set as 5 seconds, the camera will capture the
detected face when the face keeps staying in the scene for 5 seconds.
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Note
The face ltering me (longer than 0s) may increase the possibility of the actual capture mes
less than the set value above.
Restore Default
Click Restore to restore all the in advanced sengs conguraon to the factory default.
Set Shield Region
The shield region allows you to set the region in which the set smart rule isspecic funcon
invalid.
Steps
1. Select .Shield Region
2. Click to draw shield area. Repeat this step above to set more shield regions.
3. Oponal: Click to delete the drawn areas.
4. Click Save.
2.11 Smart Display
This displays real pictures captured by smart and analyzes the target in realfuncon me funcons
me.
Note
The is only supported when certain smart are enabled.funcon funcons
Live View Parameter
Icon Funcon
Capture a picture.
Start or stop recording.
Adjust the volume of live view. Move the slider
to right to turn up the volume and to turnle
down the volume. Move to the end to mutele
the live view.
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Download Display Pictures
Click and the device stores captured pictures to the browser cache. Hover the pointer over the
icon to see the number of pictures in the cache. Click again to download the pictures in a
package.
Note
The browser cache has a limited size. The recommended number of pictures to download is no
more than 200.
Layout
Click and choose Layout. Check the display content you need to add it to the smart display
page. When real-me analyze is selected, you can choose the contents you want to display.
Detect Feature
Click and choose Detect Feature. Check the corresponding checkbox to display the features of
the detecon target.
2.12 EPTZ
EPTZ (Electronic PTZ) is a that digitally zooms and pans into of thehigh-resoluon funcon porons
image, with no physical camera movement. If you want to use the EPTZ make sure youfuncon,
have select the Fourth Stream in the live view. Fourth stream and EPTZ should be both enabled
simultaneously.
Note
The is only supported by certain device models.funcon
2.12.1 Patrol
Steps
1. Go to Conguraon .→ EPTZ
2. Check .Enable EPTZ
3. Check Fourth Stream.
4. Select Patrol in Applicaon.
5. Click Save.
What to do next
For the detailed informaon about the patrol see the PTZ on live view page.sengs, operaons
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2.12.2 Auto-Tracking
Steps
1. Go to Conguraon .→ EPTZ
2. Check .Enable EPTZ
3. Check Fourth Stream.
4. Select Auto-tracking in Applicaon.
5. Click Detecon Area to start drawing.
6. Click on the live video to specify the four vertexes of the area, and right click todetecon
complete drawing.
7. Set rules.
Detecon
Target
Human and vehicle are available. If the target is not selected, all thedetecon
detected targets will be tracked, including the human and vehicle.
Note
Only certain camera models support this funcon.
Sensivity It stands for the percentage of the body part of an acceptable target that is
tracked. = 100 - S1/ST × 100. S1 stands for the target body part thatSensivity
enters the area. ST stands for the complete target body. Thepre-dened
higher the value of sensivity is, the more easily the target can be tracked.
8. Click Save.
2.13 Image Stching
You can switch the video output mode for the camera according to your actual demand.
Steps
Note
●The is only supported by certain device models.funcon
●The actual video output mode varies according to dierent models. The actual model prevails.
1. Go to Conguraon → System → System → Image Sengs Stching .
2. Select the desired video output mode.
Panorama +
ePTZ
One panoramic image (8 MP) and channels ePTZ images.stched mulple
Channel 01 is the 8 MP panoramic image, and channel 02 and the subsequent
channels are ePTZ images. You can set the number of the channels for the
ePTZ image. Ten channels are available. For example, if you set the number of
the ePTZ channels as 6, then the live view is seven channels: one 8 MP
panoramic image and six ePTZ images.
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Panorama One panoramic image (32 MP) and the panoramic image output fromstched
1 or 3 encoder track.
Original Four independent original images (8 MP). Take the pendent as anmounng
example, when facing the camera lens, the channel order is 01 ~ 04 from right
to le.
Divided
Panorama
The 32 MP panoramic image is divided into four 8 MP images.stched
Encoder
Track
Stream can be divided into several tracks in order to make up for the
deciency of decoder. 1 track and 3 tracks are selectable, and it is
recommended to select 3, when the decoder is in poor performance.
Note
●The ePTZ channels support patrol You can click on the live view image to enablefuncon.
or disable the patrol for ePTZ channels.funcon
●You can set the image for each channel in the original mode.sengs
●Only the main stream of 24 MP and 16 MP panorama camera support the encoder track.
3. Enter the best distance.stching
Best Stching Distance
The distance between the lens and the surface you set for the best imagestching stching
quality. The further the distance is, the worse the stching image quality is.
Example
For example, if you set the best distance to 30 meters, the image of 30 metersstching stching
far from the lens is the best quality. The image of 20 or 40 meters far from the lens isstching
not good and the image of 10 or 50 meters far from the lens is the worst.
4. Click Save.
Note
For mode, Original Best DistanceStching are not supported.
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Appendix A. FAQ
Scan the following QR code to the frequently asked of the device.nd quesons
Note that some frequently asked quesons only apply to certain models.
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Appendix B. Device Command
Scan the following QR code to get device common serial port commands.
Note that the command list contains the commonly used serial port commands for all Hikvision
network cameras.
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Appendix C. Device MatrixCommunicaon
Scan the following QR code to get device matrix.communicaon
Note that the matrix contains all communicaon ports of Hikvision network cameras.
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99

UD28967B-A
Problemløsning Hikvision DS-2CD2346G2-IU
Hvis du har læst manualen omhyggeligt, men ikke fundet en løsning på dit problem, bed andre brugere om hjælp
Specifikationer
Kode for international beskyttelse (IP): | IP66 |
Type: | IP-sikkerhedskamera |
Højde: | 126.3 mm |
Vægt: | 770 g |
Produktfarve: | Hvid |
Pakkevægt: | 1073 g |
Pakkedybde: | 170 mm |
Pakkebredde: | 170 mm |
Pakkehøjde: | 150 mm |
Kompatible hukommelseskort: | MicroSD (TransFlash), MicroSDHC, MicroSDXC |
Wi-Fi: | Ingen |
Bluetooth: | Ingen |
Formfaktor: | Kuppel |
Opbevaringstemperatur (T-T): | -30 - 60 °C |
Relativ luftfugtighed ved drift (H-H): | 0 - 95 % |
Relativ luftfugtighed ved opbevaring (H-H): | 0 - 95 % |
Ethernet LAN-porte (RJ-45): | 1 |
Ethernet LAN: | Ja |
Webbrowser: | Ja |
Driftstemperatur (T-T): | -30 - 60 °C |
Maksimal opløsning: | 2592 x 1944 pixel |
Husmateriale: | Metal |
Understøttede grafikopløsninger: | 320 x 240,360 x 240,640 x 360,640 x 480 (VGA),1280 x 720 (HD 720),1920 x 1080 (HD 1080),2304 x 1296,2592 x 1944,2688 x 1520 |
Forbindelsesteknologi: | Ledningsført |
Strømforbrug (maks.): | 5.8 W |
Netværksstandarder: | IEEE 802.1x, IEEE 802.3af |
Understøttede netværksprotokoller: | TCP/IP, ICMP, HTTP, HTTPS, FTP, DHCP, DNS, DDNS, RTP, RTSP, NTP, UPnP, SMTP, IGMP, 802.1X, QoS, IPv6, UDP, Bonjour, SSL/TLS |
Webbaseret administration: | Ja |
Knap til nulstilling: | Ja |
Servicekvalitet support (QoS): | Ja |
IP-adresse filtrering: | Ja |
Strømkilde type: | DC, PoE |
Monteringstype: | Loft/væg |
Diameter: | 138.3 mm |
Indbygget kortlæser: | Ja |
Indbygget HDD: | Ingen |
Video komprimeringsformater: | H.264, H.265, M-JPEG |
Understøttet placering: | Udendørs |
Antal brugere: | 32 bruger(e) |
Indbygget mikrofon: | Ja |
Sensortype: | CMOS |
Samlet antal megapixels: | 4 MP |
Støjreduktion: | Ja |
Maksimal størrelse på hukommelseskort: | 256 GB |
Hældningsvinkelområde: | 0 - 75 ° |
Progressiv scanning: | Ja |
Voice codecs: | G.711alaw, G.711ulaw, G.722.1, G.726, MP2L2 |
Dag/nat funktion: | Ja |
Infrarød (IR) cut-off filter: | Ja |
Kamerapanorering kontrol: | Ja |
Kontrol af kamerahældning: | Ja |
Minimumsbelysning: | 0.003 Lux |
Panoreringsområde: | 0 - 360 ° |
Rotationsvinkel: | 360 ° |
Antal sensorer: | 1 |
Optisk sensorstørrelse: | 1/2.7 " |
Maksimale blænderåbning tal: | 1.4 |
Fast brændvidde: | 2.8 mm |
Nattesyn: | Ja |
LED type: | IR |
Billedhastighed: | 30 fps |
Justering af billedkvalitet: | Brightness, Contrast, Saturation, Sharpness |
Fortrolighedspolitik maskering: | Ja |
Ethernet-grænsefladetype: | Hurtigt ethernet |
Bevægelsessensor (video): | Ja |
HTTPS -kryptering: | Ja |
DC udgangsspænding: | 12 |
DC-udgangsstrøm: | 0.48 A |
Antal kameraer: | 1 |
Infrarød bølgelængde: | 850 nm |
Kameraets lukkerhastighed: | 1/3 - 1/100000 sek./side |
Videostreaming: | Ja |
Antal linser: | 1 |
Beskyttelse af adgangskode: | Ja |
Nattesyn, afstand: | 30 m |
Bit-rate: | 32Kbps - 8Mbps |
Spejl: | Ja |
Prøvetagningshastighed: | 48 kHz |
Strømforbrug (Power over Ethernet (PoE)): | 6.8 W |
Region of Interest (ROI) kodning: | Ja |
Kompensation for baggrundslys: | Ja |
Objektivets synsvinkel, diagonal: | 123 ° |
Objektivets synsvinkel, vandret: | 103 ° |
Objektivets synsvinkel, lodret: | 55 ° |
Highlight Compensation (HLC): | Ja |
Hjerteslag: | Ja |
Anti-flimmer: | Ja |
Støjreduktionsteknologi: | 3D støjreduktion |
Adfærdsanalyse: | Intrusion detection, Line crossing detection, Region entrance detection, Region exiting detection |
Bitrate kontrol: | Constant Bit Rate (CBR)/Variable Bit Rate (VBR) |