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E15548
Revised Edition V3 / June 2019
2
Notebook PC E-Manual
COPYRIGHT INFORMATION
No part of this manual, including the products and software described in it, may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by
any means, except documentation kept by the purchaser for backup purposes, without the express
written permission of ASUSTeK COMPUTER INC. (“ASUS”).
ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS DIRECTORS, OFFICERS, EMPLOYEES
OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
(INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION
OF BUSINESS AND THE LIKE), EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES
ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.
Products and corporate names appearing in this manual may or may not be registered trademarks or
copyrights of their respective companies, and are used only for identication or explanation and to the
owners’ benet, without intent to infringe.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL
USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE
CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY
ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND
SOFTWARE DESCRIBED IN IT.
Copyright © 2019 ASUSTeK COMPUTER INC. All Rights Reserved.
LIMITATION OF LIABILITY
Circumstances may arise where because of a default on ASUS’ part or other liability, you are entitled to
recover damages from ASUS. In each such instance, regardless of the basis on which you are entitled to
claim damages from ASUS, ASUS is liable for no more than damages for bodily injury (including death)
and damage to real property and tangible personal property; or any other actual and direct damages
resulted from omission or failure of performing legal duties under this Warranty Statement, up to the
listed contract price of each product.
ASUS will only be responsible for or indemnify you for loss, damages or claims based in contract, tort or
infringement under this Warranty Statement.
This limit also applies to ASUS’ suppliers and its reseller. It is the maximum for which ASUS, its suppliers,
and your reseller are collectively responsible.
UNDER NO CIRCUMSTANCES IS ASUS LIABLE FOR ANY OF THE FOLLOWING: (1) THIRD-PARTY CLAIMS
AGAINST YOU FOR DAMAGES; (2) LOSS OF, OR DAMAGE TO, YOUR RECORDS OR DATA; OR (3) SPECIAL,
INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING
LOST PROFITS OR SAVINGS), EVEN IF ASUS, ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR
POSSIBILITY.
SERVICE AND SUPPORT
Visit our multi-language website at https://www.asus.com/support/
Notebook PC E-Manual
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Table of Contents
About this manual 7 .....................................................................................................
Conventions used in this manual 8 .............................................................................
Icons 8 ....................................................................................................................................
Typography 8 .......................................................................................................................
Safety precautions 9 .....................................................................................................
Using your Notebook PC 9 ..............................................................................................
Caring for your Notebook PC 10 .....................................................................................
Proper disposal 11 ................................................................................................................
Chapter 1: Hardware Setup
Getting to know your Notebook PC 14 ...................................................................
Top View ............................................................................................................................. 14
Bottom 19 ................................................................................................................................
Right Side 21 ..........................................................................................................................
Left Side 22 .............................................................................................................................
Rear View ........................................................................................................................... 23
Chapter 2: Using your Notebook PC
Getting started 26 ...........................................................................................................
Charge your Notebook PC 26 ...........................................................................................
Lift to open the display panel 28 ....................................................................................
Press the power button 28 ................................................................................................
Using the touchpad 29 .......................................................................................................
Using the keyboard 36 ...................................................................................................
Function keys 36 ...................................................................................................................
Windows® 10 keys 38 ..........................................................................................................
Using the numeric keypad 39 ..........................................................................................
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Chapter 3: Working with Windows® 10
Starting for the rst time 42 .........................................................................................
Start menu 43 ...................................................................................................................
Windows® apps 45 ..........................................................................................................
Working with Windows® apps....................................................................................46
Customizing Windows® apps ..................................................................................... 46
Task view 49 .......................................................................................................................
Snap feature 50 ................................................................................................................
Snap hotspots 50 ..................................................................................................................
Action Center 52 ..............................................................................................................
Other keyboard shortcuts 53 ......................................................................................
Connecting to wireless networks 55 ........................................................................
Wi-Fi 55 .....................................................................................................................................
Bluetooth 56 ..........................................................................................................................
Airplane mode 57 .................................................................................................................
Connecting to wired networks 58 .............................................................................
Turning your Notebook PC o 60 ..............................................................................
Putting your Notebook PC to sleep 61 ....................................................................
Chapter 4: Power-On Self-Test (POST)
The Power-On Self-Test (POST) 64 .............................................................................
Using POST to access BIOS and Troubleshoot......................................................64
BIOS 64 ................................................................................................................................
Accessing BIOS 64 ................................................................................................................
BIOS Settings 65 ....................................................................................................................
Recovering your system 71 ..........................................................................................
Performing a recovery option 72 ....................................................................................
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Tips and FAQs
Useful tips for your Notebook PC 76 ........................................................................
Hardware FAQs 77 ...........................................................................................................
Software FAQs 80 .............................................................................................................
Appendices
Overview 84 ............................................................................................................................
Network Compatibility Declaration 84 .........................................................................
Non-Voice Equipment 84 ..................................................................................................
Federal Communications Commission Interference Statement 87 ...................
FCC Radio Frequency (RF) Exposure Caution Statement 88 .................................
Compliance Statement of Innovation, Science and Economic
Development Canada (ISED) 88 ......................................................................................
Déclaration de conformité de Innovation, Sciences et Développement
économique Canada (ISED) 89 ........................................................................................
Radiation Exposure Statement 89 ..................................................................................
Déclaration d’exposition aux radiations 89 .................................................................
Wireless Operation Channel for Dierent Domains 89 ...........................................
UL Safety Notices 90 ............................................................................................................
Power Safety Requirement 91 ..........................................................................................
TV Notices 91 .........................................................................................................................
REACH 91 .................................................................................................................................
Macrovision Corporation Product Notice 91 ..............................................................
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Prevention of Hearing Loss 91 .........................................................................................
Nordic Lithium Cautions (for lithium-ion batteries) 92 ...........................................
CTR 21 Approval (for Notebook PC with built-in Modem) 93 ..............................
Global Environmental Regulation Compliance and Declaration 95 ..................
ASUS Recycling/Takeback Services 95 ..........................................................................
Rechargeable Battery Recycling Service in North America............................. 95
Coating Notice 96 .................................................................................................................
Regional notice for California 96 .....................................................................................
Regional notice for Singapore 96 ...................................................................................
Regional notice for India 96 ..............................................................................................
Notices for removable batteries 97 ................................................................................
Avis concernant les batteries remplaçables.......................................................... 97
Simplied EU Declaration of Conformity 97 ...............................................................
RED RF Output table 98 ......................................................................................................
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About this manual
This manual provides information about the hardware and software
features of your Notebook PC, organized through the following
chapters:
Chapter 1: Hardware Setup
This chapter details the hardware components of your Notebook
PC.
Chapter 2: Using your Notebook PC
This chapter shows you how to use the dierent parts of your
Notebook PC.
Chapter 3: Working with Windows® 10
This chapter provides an overview of using Windows® 10 in your
Notebook PC.
Chapter 4: Power-On Self-Test (POST)
This chapter shows you how to use POST to change the settings
of your Notebook PC.
Tips and FAQs
This section presents some recommended tips, hardware FAQs,
and software FAQs you can refer to for maintaining and xing
common issues with your Notebook PC.
Appendices
This section includes notices and safety statements for your
Notebook PC.
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Notebook PC E-Manual
Conventions used in this manual
To highlight key information in this manual, some text are presented as
follows:
IMPORTANT! This message contains vital information that must be
followed to complete a task.
NOTE: This message contains additional information and tips that can
help complete tasks.
WARNING! This message contains important information that must be
followed to keep you safe while performing tasks and prevent damage to
your Notebook PC’s data and components.
Typography
Bold = This indicates a menu or an item that must be selected.
Italic = This indicates sections that you can refer to in this manual.
= Use the touchpad.
= Use the keyboard.
Icons
The icons below indicate the devices you can use for completing a
series of tasks or procedures on your Notebook PC.
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Safety precautions
Using your Notebook PC
This Notebook PC should only be used in
environments with ambient temperatures between
5°C (41°F) and 35°C (95°F).
Refer to the rating label on the bottom of your
Notebook PC and ensure that your power adapter
complies with this rating.
Do not leave your Notebook PC on your lap or near
any part of your body to prevent discomfort or
injury from heat exposure.
Do not use damaged power cords, accessories, and
other peripherals with your Notebook PC.
While powered on, ensure that you do not carry or
cover your Notebook PC with any materials that can
reduce air circulation.
Do not place your Notebook PC on uneven or
unstable work surfaces.
You can send your Notebook PC through x-ray
machines (used on items placed on conveyor belts),
but do not expose them to magnetic detectors and
wands.
Contact your airline provider to learn about related
in-ight services that can be used and restrictions
that must be followed when using your Notebook
PC in-ight.
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Caring for your Notebook PC
Disconnect the AC power and remove the battery
pack (if applicable) before cleaning your Notebook
PC. Use a clean cellulose sponge or chamois cloth
dampened with a solution of nonabrasive detergent
and a few drops of warm water. Remove any extra
moisture from your Notebook PC using a dry cloth.
Do not use strong solvents such as thinners,
benzene, or other chemicals on or near your
Notebook PC.
Do not place objects on top of your Notebook PC.
Do not expose your Notebook PC to strong
magnetic or electrical elds.
Do not use or expose your Notebook PC near
liquids, rain, or moisture.
Do not expose your Notebook PC to dusty
environments.
Do not use your Notebook PC near gas leaks.
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Proper disposal
Do not throw your Notebook PC in municipal waste.
This product has been designed to enable proper
reuse of parts and recycling. The symbol of the
crossed out wheeled bin indicates that the product
(electrical, electronic equipment and mercury-
containing button cell battery) should not be
placed in municipal waste. Check local regulations
for disposal of electronic products.
Do not throw the battery in municipal waste. The
symbol of the crossed out wheeled bin indicates
that the battery should not be placed in municipal
waste.
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Chapter 1:
Hardware Setup
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Getting to know your Notebook PC
Top View
NOTE: The keyboard’s layout may vary per region or country. The
Notebook view may also vary in appearance depending on the Notebook
PC model.
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Display panel
This high-denition display panel provides excellent viewing
features for photos, videos, and other multimedia les on your
Notebook PC.
Array microphones
The array microphones feature echo canceling, noise
suppression, and beam forming functions for better voice
recognition and audio recording.
Status indicators
The status indicators help identify the current hardware status of
your Notebook PC.
Power indicator
The power indicator lights up when the Notebook PC
is turned on and blinks slowly when the Notebook
PC is in sleep mode.
Two-color battery charge indicator
The two-color LED provides a visual indication of the
battery’s charge status. Refer to the following table
for details:
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Notebook PC E-Manual
Color Status
Solid White The Notebook PC is plugged to
a power source and the battery
power is between 95% and
100%.
Solid Orange The Notebook PC is plugged
to a power source, charging its
battery, and the battery power
is less than 95%.
Blinking Orange The Notebook PC is running on
battery mode and the battery
power is less than 10%.
Lights o The Notebook PC is running on
battery mode and the battery
power is between 10% to 100%.
Drive activity indicator
This indicator lights up when your Notebook PC is
accessing the internal storage drives.
Airplane mode indicator
This indicator lights up when the Airplane mode in
your Notebook PC is enabled.
NOTE: When enabled, the Airplane mode
disables all wireless connectivity.
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Capital lock indicator
This indicator lights up when the capital lock function is
activated. Using capital lock allows you to type capitalized letters
(such as A, B, C) using your Notebook PC’s keyboard.
Keyboard
The keyboard provides full-sized QWERTY keys with a
comfortable travel depth for typing. It also enables you to use
the function keys, allows quick access to Windows®, and controls
other multimedia functions.
NOTE: The keyboard layout diers by model or territory.
Power button
Press the power button to turn your Notebook PC on or o. You
can also use the power button to put your Notebook PC to sleep
or hibernate mode and wake it up from sleep or hibernate mode.
In the event that your Notebook PC becomes unresponsive,
press and hold the power button for at least four (4) seconds
until your Notebook PC shuts down.
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Notebook PC E-Manual
Touchpad/Touch numeric keypad
The touchpad/touch numeric keypad enables you to toggle
between touchpad and touch numeric keypad.
The touchpad allows the use of multi-gestures to navigate
onscreen, providing an intuitive user experience. It also simulates
the functions of a regular mouse.
NOTE: For more details, refer to the section in Using the touchpad
this manual.
The touch numeric keypad allows the use of numeric input.
NOTE: For more details, refer to the Using the numeric keypad
section in this manual.
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Bottom
NOTE: The bottom side may vary in appearance depending on model.
WARNING! The bottom of the Notebook PC can get warm to hot while in
use or while charging the battery pack. When working on your Notebook
PC, do not place it on surfaces that can block the vents.
IMPORTANT!
• Batterytimevariesbyusageandbythespecicationsforthis
Notebook PC. The battery pack cannot be disassembled.
• Purchasecomponentsfromauthorizedretailerstoensuremaximum
compatibility and reliability. Consult an ASUS service center or
authorized retailers for product service or assistance on proper
disassembly or assembly of the product.
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Notebook PC E-Manual
Air vents
The air vents allow cool air to enter and warm air to exit the
Notebook PC.
WARNING! Ensure that paper, books, clothing, cables, or other
objects do not block any of the air vents or else overheating may
occur.
Audio speakers
The built-in audio speakers allow you to hear audio straight from
your Notebook PC. Audio features are software-controlled.
Compartment cover
This cover protects the reserved spaces in your Notebook PC for
the removable SSD (M.2 2280 slot), HDD (Hard Disk Drive), and
RAM (Random Access Memory) modules.
NOTE:
• Formoredetails,refertotheUpgradeGuideonourmulti-
language website at https://www.asus.com/support/.
• The M.2 2280 slot supports both PCIe (NVMe) SSD and SATA
SSD.
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Right Side
Keystone (on selected models)
Insert the NFC key to load the custom settings, such as lighting
and sound eects, supported features, and prole settings. You
can also adjust these settings through the Armoury Crate app.
Air vents (on selected models)
The air vents allow cool air to enter and warm air to exit the
Notebook PC.
WARNING! Ensure that paper, books, clothing, cables, or other
objects do not block any of the air vents or else overheating may
occur.
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Left Side
USB 3.1 Gen 1 port
The USB 3.1 (Universal Serial Bus 3.1) Gen 1 port provides a
transfer rate of up to 5 Gbit/s and is backward compatible to
USB 2.0.
Headphone/Headset/Microphone jack
This port allows you to connect amplied speakers or
headphones. You can also use this port to connect your headset
or an external microphone.
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Rear View
Air vents
The air vents allow cool air to enter and warm air to exit the
Notebook PC.
WARNING! Ensure that paper, books, clothing, cables, or other
objects do not block any of the air vents or else overheating may
occur.
LAN port
Insert the network cable into this port to connect to a local area
network.
HDMI port
This port is for the HDMI (High-Denition Multimedia Interface)
connector and is HDCP compliant for HD DVD, Blu-ray, and
other protected content playback.
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Notebook PC E-Manual
USB 3.1 Gen 2 Type-C™/DisplayPort combo port
(on selected models)
The USB 3.1 (Universal Serial Bus 3.1) Gen 2 Type-C™ port
provides a transfer rate of up to 10 Gbit/s and is backward
compatible to USB 2.0. Use a USB Type-C™ adapter to connect
your Notebook PC to an external display.
NOTE: Transfer rate of this port may vary per model.
Power (DC) input port
Insert the bundled power adapter into this port to charge the
battery pack and supply power to your Notebook PC.
WARNING! The adapter may become warm to hot while in use.
Do not cover the adapter and keep it away from your body while
it is connected to a power source.
IMPORTANT! Use only the bundled power adapter to charge
the battery pack and supply power to your Notebook PC.
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Chapter 2:
Using your Notebook PC
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Charge the Notebook PC for before using it in 3 hours
battery mode for the rst time.
NOTE: The power adapter may vary in appearance, depending on models
and your region.
IMPORTANT!
Power adapter information:
• Inputvoltage:100-240Vac
• Inputfrequency:50-60Hz
• Ratingoutputcurrent:7.5A(150W)/11.8A(230W)/14A(280W)
• Ratingoutputvoltage:20V/19.5V/20V
Charge your Notebook PC
A. Connect the AC power cord to the AC/DC adapter.
B. Connect the DC power connector into your Notebook PC’s power
(DC) input port.
C. Plug the AC power adapter into a 100V~240V power source.
Getting started
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IMPORTANT!
• Locatetheinput/outputratinglabelonyourNotebookPCand
ensure that it matches the input/output rating information on your
power adapter. Some Notebook PC models may have multiple rating
output currents based on the available SKU.
• EnsurethatyourNotebookPCisconnectedtothepoweradapter
before turning it on for the rst time. We strongly recommend that
you use a grounded wall socket while using your Notebook PC on
power adapter mode.
• ThesocketoutletmustbeeasilyaccessibleandnearyourNotebook
PC.
• TodisconnectyourNotebookPCfromitsmainpowersupply,unplug
your Notebook PC from the power socket.
WARNING!
Read the following precautions for your Notebook PC’s battery:
• OnlyASUS-authorizedtechniciansshouldremovethebatteryinside
the device (for non-removable battery only).
• Thebatteryusedinthisdevicemaypresentariskofreorchemical
burn if removed or disassembled.
• Followthewarninglabelsforyourpersonalsafety.
• Riskofexplosionifbatteryisreplacedbyanincorrecttype.
• Donotdisposeofinre.
• Neverattempttoshort-circuityourNotebookPC’sbattery.
• Neverattempttodisassembleandreassemblethebattery
(for non-removable battery only).
• Discontinueusageifleakageisfound.
• Thebatteryanditscomponentsmustberecycledordisposedof
properly.
• Keepthebatteryandothersmallcomponentsawayfromchildren.
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Lift to open the display panel
Press the power button
NOTE: For better heat dissipation, we recommend that you open the
display panel to at least 60 degrees while in use.
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Using the touchpad
Moving the pointer
You can tap anywhere on the touchpad to activate its pointer, then slide
your nger on the touchpad to move the pointer onscreen.
Slide horizontally
Slide vertically
Slide diagonally
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One-nger gestures
Tap/Double-tap
• Tapanapptoselectit.
• Double-tapanapptolaunchit.
Drag and drop
Double-tap an item, then slide the same nger without lifting it o the
touchpad. To drop the item to its new location, lift your nger from the
touchpad.
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Left-click Right-click
• Clickanapptoselectit.
• Double-clickanappto
launch it.
Click this button to open the right-
click menu.
NOTE: The areas inside the dotted line represent the locations of the left
mouse button and the right mouse button on the touchpad.
Two-nger gestures
Tap
Tap two ngers on the touchpad to simulate the right-click function.
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Notebook PC E-Manual
Zoom out Zoom in
Bring together your two ngers
on the touchpad.
Spread apart your two ngers on
the touchpad.
Two-nger scroll (up/down) Two-nger scroll (left/right)
Slide two ngers to scroll up or
down.
Slide two ngers to scroll left or
right.
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Drag and drop
Select an item then press and hold the left button. Using your other
nger, slide on the touchpad to drag the item, lift your nger o the
button to drop the item.
Three-nger gestures
Tap
Tap three ngers on the touchpad to invoke Cortana.
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Swipe left/Swipe right
If you opened multiple apps, swipe three ngers left or right to switch
between these apps.
Swipe up Swipe down
Swipe up to see an overview of all
the apps currently opened.
Swipe down to show the desktop.
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Four-nger gestures
Tap
Tap four ngers on the touchpad to invoke Action Center.
Customizing your touchpad
1. Launch All from the Action Center.settings
2. Select Devices Mouse & touchpad, then select .
3. Adjust the settings to your preference.
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Notebook PC E-Manual
Function keys
The function keys on your Notebook PC’s keyboard can trigger the
following commands:
Using the keyboard
Turns the speaker on or o
Skips to previous track
Plays or pauses
Skips to next track
Toggles the fan mode
Turns the display panel on or o
Decreases display brightness
Increases display brightness
Toggles the display mode
NOTE: Ensure that the second display is connected
to your Notebook PC.
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Enables or disables the touchpad
Puts the Notebook PC into Sleep mode
Turns on or oAirplane mode
NOTE: When enabled, the disables Airplane mode
all wireless connectivity.
Displays the drop-down menu
Increases brightness for the backlit keyboard
Decreases brightness for the backlit keyboard
Toggles the Aura lighting eect (left)
Toggles the Aura lighting eect (right)
Enables or disables the Windows key lock
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Notebook PC E-Manual
Windows® 10 keys
There are two special Windows® keys on your Notebook PC’s keyboard
used as below:
Launches the Start menu
Displays the drop-down menu*
* On selected models
Turns the speaker volume down
Turns the speaker volume up
Turns the microphone on or o
Toggles the fan mode
Opens the ARMOURY CRATE application
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Using the numeric keypad
NOTE: The numeric keypad layout may dier by model or territory but the
usage procedures remain the same.
Tap to toggle between number keys or touchpad.
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Chapter 3:
Working with Windows® 10
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Starting for the rst time
When you start your Notebook PC for the rst time, a series of screens
appear to guide you in conguring your Windows® 10 operating system.
To start your Notebook PC for the rst time:
1. Press the power button on your Notebook PC. Wait for a few
minutes until the setup screen appears.
2. From the setup screen, pick your region and a language to use on
your Notebook PC.
3. Carefully read the License Terms. Select I accept.
4. Follow the onscreen instructions to congure the following basic
items:
• Personalize
• Getonline
• Settings
• Youraccount
5. After conguring the basic items, Windows® 10 proceeds to install
your apps and preferred settings. Ensure that your Notebook PC
is kept powered on during the setup process.
6. Once the setup process is complete, the Desktop appears.
NOTE: The screenshots in this chapter are for reference only.
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Start menu
The Start menu is the main gateway to your Notebook PC’s programs,
Windows® apps, folders, and settings.
You can use the Start menu to do these common activities:
• StartprogramsorWindows®apps
• OpencommonlyusedprogramsorWindows®apps
• AdjustNotebookPCsettings
• GethelpwiththeWindowsoperatingsystem
• TurnoyourNotebookPC
• LogofromWindowsorswitchtoadierentuseraccount
Change account settings, lock, or sign out from your account
Launch the Start menu
Shut down, restart, or put your Notebook PC to sleep
Launch All apps
Launch Taskview Launch an app from the taskbar
Launch an app from the Start screen
Launch File Explorer
Launch Settings
Launch Search
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Notebook PC E-Manual
Launching the Start menu
Position your mouse pointer over the Start button
in the lower-left corner of your desktop then click it.
Press the Windows logo key on your keyboard.
Opening programs from the Start menu
One of the most common uses of the Start menu is opening programs
installed on your Notebook PC.
Position your mouse pointer over the program then
click to launch it.
Use the arrow keys to browse through the programs.
Press to launch it.
NOTE: All appsSelect at the bottom of the left pane to display a full list of
programs and folders on your Notebook PC in alphabetical order.
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45
Windows ®
apps
These are apps pinned on the right pane of the Start menu and
displayed in tiled-format for easy access.
NOTE: Some Windows® apps require signing in to your Microsoft account
before they are fully launched.
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Notebook PC E-Manual
Working with Windows® apps
Use your Notebook PC’s touchpad or keyboard to launch, customize,
and close apps.
Launching Windows® apps from the Start menu
Position your mouse pointer over the app then click to
launch it.
Use the arrow keys to browse through the apps. Press
to launch an app.
Customizing Windows® apps
You can move, resize, unpin, or pin apps to the taskbar from the Start
menu using the following steps:
Moving apps
Position your mouse pointer over the app, then drag
and drop the app to a new location.
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47
Unpinning apps
Position your mouse pointer over the app and right-click
it, then click .Unpin from Start
Use the arrow keys to navigate to the app.
Press or (on selected models), then
select .Unpin from Start
Resizing apps
Position your mouse pointer over the app and right-click
it, then click and select an app tile size.Resize
Use the arrow keys to navigate to the app.
Press or (on selected models), then
select and select an app tile size.Resize
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Notebook PC E-Manual
Pinning more apps to the Start menu
From , position your mouse pointer over the All apps
app you want to add to the Start menu and right-click it,
then click .Pin to Start
From , press or (on selected All apps
models) on the app that you want to add to the Start
menu, then select .Pin to Start
Pinning apps to the taskbar
Position your mouse pointer over the app and right-click
it, then click .Pin to taskbar
Use the arrow keys to navigate to the app.
Press or (on selected models), then
select .Pin to taskbar
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49
Task view
Quickly switch between opened apps and programs using the task view
feature, you can also use task view to switch between desktops.
Launching task view
Position your mouse pointer over the icon on the
taskbar and click it.
Press on your keyboard.
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Notebook PC E-Manual
Snap feature
The Snap feature displays apps side-by-side, allowing you to work or
switch between apps.
Snap hotspots
You can drag and drop apps to these hotspots to snap them into place.
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51
Using Snap
1. Launch the app you wish to snap.
2. Drag the title bar of your app and drop the app to
the edge of the screen to snap.
3. Launch another app and repeat the above steps to
snap another app.
1. Launch the app you wish to snap.
2. Press and hold the key, then use the arrow
keys to snap the app.
3. Launch another app and repeat the above steps to
snap another app.
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Notebook PC E-Manual
Action Center
Action Center consolidates notications from apps and presents a single
place where you can interact with them. It also has a really useful Quick
Actions section at the bottom.
Launching Action Center
Position your mouse pointer over the icon on the
taskbar and click it.
Press on your keyboard.
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53
Other keyboard shortcuts
Using the keyboard, you can also use the following shortcuts to help
you launch applications and navigate Windows® 10.
\
Launches Start menu
Launches Action Center
Launches the desktop
Launches the File Explorer
Launches Settings
Launches panelConnect
Activates the Lock screen
Minimizes all currently active windows
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Notebook PC E-Manual
Launches Search
Launches panelProject
Opens the windowRun
Opens Ease of Access Center
Opens the context menu of the Start button
Launches the magnier icon and zooms in
your screen
Zooms out your screen
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55
Connecting to wireless networks
Wi-Fi
Access emails, surf the Internet, and share applications via social
networking sites using your Notebook PC’s Wi-Fi connection.
IMPORTANT! Airplane mode disables this feature. Ensure that Airplane
mode is turned o before enabling the Wi-Fi connection of your
Notebook PC.
Connecting Wi-Fi
Connect your Notebook PC to a Wi-Fi network by using the following
steps:
1. Select the icon from the taskbar.
2. Select the icon to enable Wi-Fi.
3. Select an access point from the list of available Wi-Fi
connections.
4. Select Connect to start the network connection.
NOTE: You may be prompted to enter a security key to
activate the Wi-Fi connection.
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Notebook PC E-Manual
1. Launch Settings from the Start menu.
2. Select Devices Bluetooth , then select to search for
Bluetooth-enabled devices.
3. Select a device from the list. Compare the passcode
on your Notebook PC with the passcode sent to
your chosen device. If they are the same, select
Yes to successfully pair your Notebook PC with the
device.
NOTE: For some Bluetooth-enabled devices, you may be
prompted to key in the passcode of your Notebook PC.
Bluetooth
Use Bluetooth to facilitate wireless data transfers with other Bluetooth-
enabled devices.
IMPORTANT! Airplane mode disables this feature. Ensure that Airplane
mode is turned o before enabling the Bluetooth connection of your
Notebook PC.
Pairing with other Bluetooth-enabled devices
You need to pair your Notebook PC with other Bluetooth-enabled
devices to enable data transfers. Connect your devices by using the
following steps:
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57
Airplane mode
Airplane mode disables wireless communication, allowing you to use
your Notebook PC safely while in-ight.
Turning Airplane mode o
1. Launch Action Center from the taskbar.
2. Select the icon to disable Airplane mode.
Press .
Turning Airplane mode on
1. Launch Action Center from the taskbar.
2. Select the icon to enable Airplane mode.
Press .
NOTE: Contact your airline provider to learn about related in-ight
services that can be used and restrictions that must be followed when
using your Notebook PC in-ight.
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59
7. Return to the Network and Sharing Center
window then select Set up a new connection or
network.
8. Select Connect to the Internet then select Next.
9. Select Broadband (PPPoE).
10. Type your User name, Password, and Connection
name then select .Connect
11. Select Close to nish the conguration.
12. Select on the taskbar then select the
connection you just created.
13. Type your user name and password then select
Connect to start connecting to the Internet.
Conguring a static IP network connection
1. Repeat steps 1 to 5 under Conguring a dynamic
IP/PPPoE network connection.
2. Select Use the following IP address.
3. Type the IP address, Subnet mask and Default
gateway from your service provider.
4. If needed, you can also type the preferred DNS
server address and alternate DNS server address
then select .OK
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61
Putting your Notebook PC to sleep
To put your Notebook PC to Sleep mode:
• LaunchtheStartmenu,thenselect >
Sleep to put your Notebook PC to sleep.
• Fromthelog-inscreen,select > Sleep.
Press to launch Shut down Windows.
Select from the drop-down list then select Sleep OK.
NOTE: You can also put your Notebook PC to Sleep mode by pressing the
power button once.
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Notebook PC E-Manual
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63
Chapter 4:
Power-On Self-Test (POST)
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Notebook PC E-Manual
The Power-On Self-Test (POST)
The POST (Power-On Self-Test) is a series of software-controlled
diagnostic tests that run when you turn on or restart your Notebook PC.
The software that controls the POST is installed as a permanent part of
the Notebook PC’s architecture.
Using POST to access BIOS and Troubleshoot
During POST, you can access the BIOS settings or run troubleshooting
options using the function keys of your Notebook PC. You may refer to
the following information for more details.
BIOS
The BIOS (Basic Input and Output System) stores system hardware
settings that are needed for system startup in the Notebook PC.
The default BIOS settings apply to most conditions of your Notebook
PC. Do not change the default BIOS settings except in the following
circumstances:
• Anerrormessageappearsonscreenduringsystembootupand
requests you to run the BIOS Setup.
• Youhaveinstalledanewsystemcomponentthatrequiresfurther
BIOS settings or updates.
WARNING! Using inappropriate BIOS settings may result to system
instability or boot failure. We strongly recommend that you change the
BIOS settings only with the help of a trained service personnel.
Accessing BIOS
Enter the BIOS settings by using any of the following methods:
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65
BIOS Settings
NOTE: The BIOS screens in this section are for reference only. The actual
screens may dier by model and territory.
EZ Mode
This menu appears when you enter the BIOS setup program and
provides you an overview of the basic system information. To access
the Advanced Mode for the advanced BIOS settings, select Advanced
Mode (F7) or press .
• RestartyourNotebookPCthenpress during POST.
• LaunchtheStartmenu,andchooseSettings Update & >
security Recovery Restart now > , then select under Advanced
startup. When you enter the Advanced startup screen, select
Troubleshoot Advanced options UEFI Firmware Settings > > >
Restart.
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Notebook PC E-Manual
To update the BIOS:
1. Verify the Notebook PC’s exact model then download the latest
BIOS le for your model from the ASUS website.
2. Save a copy of the downloaded BIOS le to a ash disk drive.
3. Connect your ash disk drive to your Notebook PC.
4. Restart your Notebook PC then access the BIOS settings.
5. From the BIOS menu, select Advanced > ASUS EZ Flash 3 Utility,
then press .
6. Locate your downloaded BIOS le in the ash disk drive then
press . Follow the onscreen instructions to complete the
update.
7. After the BIOS update process, select Save & Exit > Restore
Defaults to restore the system to its default settings.
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Notebook PC E-Manual
• Gobacktoanearlierbuild- This option allows you to go back
to an earlier build. Use this option if this build is not working for
you.
• Advancedstartup- Using this option allows you to perform
other advanced recovery options on your Notebook PC such as:
- Using a USB drive, network connection or Windows recovery
DVD to startup your Notebook PC.
- Using Troubleshoot to enable any of these advanced
recovery options: System Restore, System Image Recovery,
Startup Repair, Command Prompt, UEFI Firmware Settings,
and Startup Settings.
Performing a recovery option
Refer to the following steps if you want to access and use any of the
available recovery options for your Notebook PC.
1. Launch Settings Update and security.and select
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Notebook PC E-Manual
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Notebook PC E-Manual
4. My battery charge indicator does not light up. What’s wrong?
• Checkwhetherthepoweradapterorbatterypackis
attached correctly. You may also disconnect the power
adapter or battery pack, wait for a minute, then reconnect
them again to the power outlet and Notebook PC.
• Iftheproblemstillexists,contactyourlocalASUSservice
center for assistance.
5. Why is my touchpad not working?
Press to enable your touchpad.
6. When I play audio and video les, why can’t I hear any sound
from my Notebook PC’s audio speakers?
You can try doing any of the following suggestions:
• Press to turn up the speaker volume.
• Checkifyourspeakersweresettomute.
• CheckifaheadphonejackisconnectedtoyourNotebook
PC and remove it.
7. What should I do if my Notebook PC’s power adapter gets lost
or my battery stops working?
Contact your local ASUS service center for assistance.
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79
8. My Notebook PC cannot do keystrokes correctly because my
cursor keeps on moving. What should I do?
Make sure that nothing accidentally touches or presses on your
touchpad while you type on the keyboard. You can also disable
your touchpad by pressing .
9. I have disabled sleep mode, but why does my Notebook PC
still go into sleep mode when I close the lid?
Closing the lid when the system is under high load forces your
Notebook PC to go into sleep mode to prevent overheating.
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81
4. My Notebook PC does not boot up. How can I x this?
You can try doing any of the following suggestions:
• RemoveallconnecteddevicestoyourNotebookPCthen
restart your system.
• Iftheproblemstillexists,contactyourlocalASUSservice
center for assistance.
5. Why can’t my Notebook PC wake up from sleep mode?
• Youneedtopressthepowerbuttontoresumeyourlast
working state.
• Yoursystemmighthavecompletelyusedupitsbattery
power. Connect the power adapter to your Notebook PC
and connect to a power outlet then press the power button.

Problemløsning Asus ROG Strix G GL731GV

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